POSITIVES
- friendly and helpful staff (with two exceptions listed below
- extremely clean with a morning service and evening service
- sauna facilities for guests were lovely and relaxing (steam room/sauna/jacuzzi/outdoor pool)
- various options for breakfast
CONS
- when we checked in, we weren’t informed that we had access to the club room and what it offered. My family were able to access it on the final day (after my husband and I had checked out) and told us of the delicious food and cocktails/drinks available for free. We only became aware after spending a considerable amount at the bar and an employee advised my brother, upon paying the bill, that we could have had drinks in the club room.
- we booked a table for 8 people at the Indian restaurant downstairs and upon arriving were told there was no table booked. We were then finally given a table after a 20minute wait and apologies however the food then took over an hour to arrive, and at different times (with naan arriving much earlier than the main and drying out. When we asked for fresh naan with the main, it came out after a long time and the main dish eaten). I ordered the camembert naan and everyone else at the table had eaten, with my main dish pretty cold, by the time it arrived. The manager did not come over to apologise but visited every other table in the restaurant. It seems they were short staffed as another table was about to walk out. However the food was absolutely delicious and well done to the chef!