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Hampton Inn Manhattan/Downtown-Financal District
3.9/592 Reviews

Hampton Inn Manhattan/Downtown-Financal District

Wall Street/Financial District New York|0.32km from The Exchange at the Setai Wall Street
before I even checked in I was already irritated. Jonathan the front desk agent talks to you in a very condescending manner. After simply telling him that someone forgot to sign on the credit card machine and was told ”...thank you for your interest, that's something that we handle.” First of all, I wasn't interested in anything except, being polite, just to let you know. 2nd issue, I asked to be upgraded to one of the terrace rooms, was told they no longer have them. And that I should've read the descriptions on the website bc it states it there. So as I'm standing there in the app I look it up and it doesn't have it there and there's also pictures of the terrace rooms. So, I tried to inform him that it doesn't in fact have anything regarding that and I was met with ”...sir, like I said, if you go on the website...” At this point I'm over it so I just ask for an upgrade with a view at least and the view was on the inside of the hotel, like for real? I ask for a view and you put me in that room anyways he finally puts me in a corner queen room. Remember this is supposed to be an upgrade 3rd, 4th, 5th, 6th....12th issue No fridge(had to call to get one brought up) image attached No microwave Crappy little TV (I can't lay in the bed and watch TV bc I can't see it) and my eyesight is great, I don't need glasses or anything. Image attached No handle on the sliding door for the restroom Image attached View haha don't get me started. To say the decor is outdated is an understatement. And I literally have spent the last 4 hours to try and get the aspect ratio on the tv to change so that I can get some work done but bc the TV is so freaking outdated I can't. So not only did I waste 19000 points plus $175 on a hotel that has literally been one thing after another, after another. So, save yourself from the hassle and condescension from the staff and stay at a better hotel. I wish I would have.

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Explore Guest Reviews of Hotels in New York

Searching for hotels near The Exchange at the Setai Wall Street? Compare room rates and reviews to find your ideal stay.
The Wall Street Inn
4.2/5103 Reviews
Wall Street/Financial District
The hotel room has a smell, the building is outside construction, there is no scenery, the door face is too small to find, breakfast is a can sing coffee, but the advantage is that the service is good, it looks like a very traditional family hotel The price is also suitable.
Hilton Garden Inn NYC Financial Center/Manhattan Downtown
4/545 Reviews
Wall Street/Financial District
The hotel is located at the southernmost end of downtown Manhattan, next to the Hudson River. It is not far from a subway station. The nearest subway station is at the entrance of the museum next to the Wall Street Copper Bull. You can transfer to the subway from the airport. It costs about 100 US dollars to take a taxi or Ulber. The hotel is not far from Wall Street, Hedong Park, the dock to the Statue of Liberty by boat, and the World Trade Center Site. Downstairs from the hotel is the dock of Staten Island. There is a good food supermarket not far away, where you can choose food on site. The room is relatively small, but in a place where land is at a premium in Manhattan, it's okay and the price-performance ratio is relatively high. There is free coffee in the lobby every morning, and the service is good. I arrived very early on the first day, and the waiter asked me to store my luggage. I stayed there for three days. When I left, the black lady at the front desk enthusiastically helped me call a taxi with Ulber, which was a good review.
Mint House at 70 Pine
4.5/5115 Reviews
Wall Street/Financial District
Perfect location with a great market for food and a kitchen you could not ask for better amenities. Suitable for both families and others, especially for all coffee lovers as the local cafe and in-suite amenities for coffee are more than ideal.
The Fidi Hotel
4.1/5104 Reviews
Wall Street/Financial District
Practically designed rooms. Friendly staff... Unfortunately, there is little storage space or storage space in the room. A hair dryer in the bathroom would also be helpful.
DoubleTree by Hilton New York Downtown
4/5231 Reviews
Wall Street/Financial District
It’s not cheap but the room is top clean! Lift is okay, not as bad as some comments said here. I didn’t experience any long waiting time during my 3 nights stay there. My flight departs midnight so I left my luggage there which it’s a good service.
Hotel Indigo NYC Financial District, an IHG Hotel
4.5/567 Reviews
Wall Street/Financial District
It is the first time that we find a hotel room where the TV is bigger than the closet. Perhaps the hotel's policy is to set up the rooms differently depending on the season: large TV and small wardrobe during the warm season and small TV and large wardrobe during the winter season? Amazing! Considering that the space in the closet is only 23 inches (60cm) the suitcases cannot be emptied and must find a place around the bed in order to be opened. The positive consequence is that moving around the room helps to learn the Sirtaki dance steps: 4 steps on the side and two steps forward. The size of the bathroom is inconsistent with that of the room. The bathroom, in fact, is surprisingly large. The drains, on the other hand, are consistent with the narrowness of the room, in fact as soon as we arrived in the room we found the drains clogged (promptly purged by the hotel's ”specialist technician”). The air conditioning, turned on by default, reminds us of a subway station: the same movement of air and above all the same noise when the subway cars arrive. The same ”specialised technician” then intervened to activate the futuristic air conditioning control unit where, by going through labyrinthine menus, submenus and sub-submenus, in the end he was able to access the on/off disclaimer. Unfortunately the instruction manual for this control unit is not available in the room consequently we have replaced that bizarre electronic panel with that archaic tool called ”window” where with a marvelous handle one is able to change the air in the room. The operation of this tool is friendly enough that it does not need an instruction manual. The room is also equipped with a large screen through which at night you can watch the silhouette puppet show. The screen is the dividing wall between the bedroom and the bathroom built in opaque glass. It is enough to go to the bathroom and turn on the light, whoever is on the bed can enjoy the exhibition, free of charge. The restaurant is quite good and the prices are ok.

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