Best Hotels in North Wales

This is not a 5 star hotel in the sense of a proper resort. But this hotel was outstanding and deserves a high rating. The people and property were nice. That is expected from most hotels. What set this hotel apart and deserving of a high rating was the huge amount of amenities. The property has a pretty good restaurant. Not that poorly run Cantina that most Courtyards have, but a proper restaurant separate. The food was fine... the kicker was the food was unique and prepared from what I assume to be fresh ingredients (not like the normal Courtyard offerings). The staff was surprisingly friendly. I am from a big city and don't expect genuine friendliness. So.. points for that. The room had good internet, interactive TV that allows Netflix and Youtube views (I LOVE that). The bathroom had a shower (rather than a step over tub). The bed was good and new. The HVAC was quiet. In short, this rather inexpensive offering was well beyond the norm of its range. Stay here if in the region. You will get more than your money's worth. If I have the pleasure of returning to this local, I WILL stay here.

The hotel is very good. I am driving from New York to North Carolina. If you are tired, you can find the hotel. You can check in at the hotel entrance and enter the hotel. It is very convenient. The large chain hotel is still very good, the environment, facilities and services are very good. The front desk staff is very good. I just talked a few words, very friendly, and gave me a breakfast voucher. It was the most in my trip to the United States. Like the hotel, but the hotel does not provide slippers, friends should remember to bring their own. The fireplace in the lobby is very warm and I like it very much.

Breakfast is OK, if you are not too demanding. We live in two big bed rooms, two adults with two children no problem. You must drive here, and it is more than 20 minutes drive from a ship museum. It is suitable for children to play. A few minutes walk next to a Chinese restaurant is reasonable, Hong Kong people open, Cantonese cuisine is very good, Sichuan cuisine is still okay. The hotel is very clean and has an indoor pool and gym. The hotel is not big, it can't be upscale, but it is much better than the motel. I have more than 1,500 for two nights, free breakfast. The price is not bad in the holiday in August. It may be because there are no big tourist attractions around! Overall good!

Thankfully I checked out today but my first night and the 6am wake up call with the trash cart being pushed up and down the hall way (on a Saturday) is insane. When asked if this was an everyday occurrence they said no and that ”the trash had to be taken out when they have time”. Other than that I had a great night I did have to go and by my own hair dryer. The one provided had very little forced air. My second night I was woke up several times through the night but I gave up and stayed awake at 630. Third night 5am by yelling outside my door. Fourth night it was a 5:08 am yelling from the front desk. I made arrangements that day to change hotels but couldn't for another 2 days because of availability. Fifth night I received the best wake up call ever. A fire alarm at 4:48am. Tried laying back down after but again people were yelling outside my door. I did ask them to stop but they didn't. On my final night there I was again awakened by loud people yelling in the hall way. This is the worst possible place to stay if you work and need sleep. Also its not very safe (theft) and the water pressure sucks. The rooms are not very clean and the hardwood floor was sticky feeling. Probably the worst place I have ever stayed and I have stayed at some crappy places since I travel about 8 months out of the year with work and at least 2 months a year leisurely. Save yourself the sleep and peace of mind and stay somewhere else.

The most satisfying hotel in this trip, the breakfast was very rich, the service staff was very warm, and the map and the travel map of Philadelphia were given when staying. I forgot to bring the power of the computer, but also help me find the right adapter. The hotel is about half an hour drive from the Old Town of Philadelphia and Ole. The location is very good and the rooms are large. I feel that there are more guests on business trips, there is a mall not far from walking around, there are many choices for eating, and the hotel is also very cheap.

This hotel always have problems with reservations doesn’t matter you do directly in his web page Hilton.com or through another application as Booking. I was lucky that when I stay in that hotel several times and never was straight through until last time they toll me was over booked, my trip was local but is a big deal if you travel from another country or far away and as soon you arrive at front desk your reservation no show up an the answer is just “ sorry we over booked” and you need to find another place in a hurry.

When lost our family home due to a house fire I made the mistake of trusting this hotel for a local extended stay. Two teenage daughters a wife and I all starting over with nothing but the clothes on our backs chose the Hilton brand in our time of despair. A brand I choose over 200 nights a year for work and a brand we chose for a family trip to Mexico in November of 2022. I booked the first 10 days on my Hilton app. myself thinking “I’m not just going to any hotel…I’m booking with Hilton” I had to undergo foot surgery for an injury sustained in the house fire and this hotel fails on accessibility. Early in the 21 day stay the renovations/issues were somewhat tolerable as it was obvious that the hotel is undergoing a renovation. But shortly lack of parking security lighting, broken ice machines, broken elevators and only offering laundry only on the 5th floor made this stay very frustrating and challenging on crutches. By the end of the 3rd week we began to achieve some rhythm of “normal” life as the kids were back in school my wife and I were each on track to complete a full week of work. But all that changed as I was locked out of the room today at noon only to find that my family and the handful of items we had replaced in the past three weeks were all expected depart the room ASAP. I believed the reservation to be 11 days away on June 1st when we move into our rental house. “Nope… the temp housing agency never sent the right paperwork and we sold the room” was the response I got at the front desk. Unbelievable I thought as I had to cart 10 loads of stuff with a broken foot up two flights with sporadic elevator availability because of incorrect paperwork! Youngest daughter and wife both raced back hotel having left work and school early. As soon as we can get in competitor’s extended stay we are done with Hilton entirely. I am angry that I supported this brand at the highest level for decades and it has let me down in such epic fashion in my family’s greatest time of need. Staff were cold and rude as they offered shallow apologies but no help or solutions. The clearly incompetent General Manager actually required I hobble the 200 yards back to the room on crutches to get a form of payment before he would give us the new room keys for the 2 new rooms we were bumped to from our previous 2 bedroom suite. Upon my return he told me they had sorted out payment with insurance/agency. Unless you have lived through the loss of everything in a house fire it is difficult to explain how challenging every day life can become after a fire. We have now been further displaced and divided by this hotel’s thoughtless leadership.

I really wanted to give this hotel 5 stars, but some things made that not possible. Tony, at the front desk, was great. He was professional, accommodating, even answered the phone immediately, when we called down with a question. Hotel is clean and well kept so no issues there. It’s not the JW so travelers, go there with a realistic view. The reason why I couldn’t give the place 5 stars comes down to three things 1) what hotel outside a major city charges for parking? This hotel has a $10 per day charge. We are in the middle of the suburbs way outside Philadelphia so why is there a parking fee? 2) there are no usb charger ports. Looked around the desk etc and couldn’t find any. It’s 2022, and should be standard. 3) the room door slams shut and can be heard down the hall. We had some late arriving neighbors and early departing neighbors and when the door closes, it woke everyone up. Simple fix with tension on door, but it’s the little things that make all the difference to be 5 stars, at least in my book. Would definitely return, overall it was a very good stay, my 5 stars are reserved for amazing hotels, which I have reviewed in the past. This is still above par and with a bit of fine tuning can certainly end up with 5 stars.

We stayed at this hotel during November 2020 for 2.5 weeks, height of covid, BUT our first opportunity to see our first grandson and prepare Thanksgiving for our son and his family. The staff was wonderful, working out a system of periodic room access for bed linens and cleaning. AND leaving 4-5 days of coffee and fresh towels. We just spent mid-August to the second weekend in September in the now renovated Courtyard. This time helping our son and his wife with an arriving soon grandchild. ONCE again, the staff got us into the same suite on the 3rd floor, and management and housekeeping took great care of us the whole time. Bed linen changes every 2-3 days at our request. Fresh towels to last days. Regular coffee in abundance for the room. My wife ran down and bought breakfast sandwiches or cereal to go most morning. Twice a week we had to drive our daughter-in-law into CHOP for tests and monitoring so no breakfast. We were coming and going at weird hours but always greeted with a smile and a warm welcome. Special thanks to Kim the daytime operations supervisor and to the GM Roger M. YOU have great people working for you and we will be back before the end of 2022.

Had an excellent check-in experience with Joe and Ari at the front desk, including quick and helpful provision of extra room supplies (e.g., towels and blanket). All other staff, including at breakfast and pool, were super friendly and helpful! Rooms were clean, spacious, and well appointed. Breakfast was delicious and well stocked. Great experience!