We stayed for 3 nights while doing sightseeing around Mount Fuji, and the location was great and close to a lot of tourist attractions. I was visiting, and can’t speak any Japanese but it wasn’t a problem with check in or the stay. The staff was extremely kind and helpful, the room was great, and we enjoyed the amenities like the hot soaker tub after a long day. I would stay here again or recommend it to my friends and family if they were ever visiting.