Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jul 18, 2026|Executive Room (2 Beds)
JuliaThis hotel was a highlight of our Xinjiang trip! Every area of the room was spotless, making our stay very comfortable. Layla provided exceptional service, even proactively offering tips for exploring the scenic area. The breakfast spread was extensive and delicious, and we were pleasantly surprised by the afternoon tea and late-night congee/supper options – truly thoughtful service. A few days after checking out, I realized I might have left some clothes in the lobby. I contacted Layla, and she quickly located them for us and promptly arranged for SF Express to ship them. So grateful! 🥹
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Price per night from:SGD 215
Posted on Jul 9, 2026
Guest UserWe chose this hotel for our family trip with the kids, and the overall experience far exceeded our expectations. It's incredibly well-suited for families with children. The room was spacious and spotlessly clean, with no strange odors. The bedding was soft and comfortable, ensuring a very peaceful night's sleep. The hotel showed great thoughtfulness by providing children's toiletries. The staff were gentle, polite, and handled check-in efficiently, responding promptly to any issues. Special thanks to Lu Ye, Xin Yi, Ye Huan, and An He. The breakfast selection was extensive, catering to both adults and children. Its proximity to the east gate of Saihu made getting around easy, and the environment was quiet and elegant. After a tiring journey, staying here was truly relaxing and comfortable. We'll definitely prioritize this hotel for future trips with the kids and sincerely recommend it to other families traveling with children.
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Price per night from:SGD 218
Posted on Dec 7, 2023
Austin_180
The room is good value for money this season, it is recommended to stay, the room is clean and tidy, the mattress pillows are very comfortable, the location is not big, the location is not bad, there are breakfast and shops at the door, the parking lot is large and free parking
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Price per night from:SGD 19
Posted on Jun 23, 2026
crazygillianOn our last night at Sayram Lake, we checked into the newly opened Shuiyunshan Pullman Hotel this year. We initially chose it for convenience, but ended up being charmed by a series of small, thoughtful touches. During check-in, the front desk cheerfully mentioned the 'afternoon tea gift' was on the fifth floor of the adjacent building. Even more surprising, despite booking a standard twin room, we found children's toothbrushes and soft-soled slippers upon entering. The light-colored, fluffy carpet was spotless, a rare achievement for a new hotel, showcasing exceptional housekeeping.
You absolutely must try the in-room dining; the food is better than most restaurants in Xinjiang. The young lady who delivered our meal was incredibly sweet – kudos to her!
Breakfast was another delightful surprise. Xinjiang milk tea paired with baursak is a standard, and both coffee machines were equipped with ice buckets. New hotels often falter on details, but this one excelled with its attentiveness. More memorable than the scenery itself was this perfect warmth.
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Price per night from:SGD 179
Posted on Dec 21, 2025
xiao yun.
Five-star review! The lady at the front desk is absolutely gorgeous and incredibly helpful; you can contact her anytime with any issues. The hotel owner, a handsome gentleman, is also very kind. We couldn't get a taxi, so he personally drove us to the scenic area for free. The hotel's location is great, surrounded by plenty of food options. Sayram Lake is breathtakingly beautiful; I'll definitely be back!
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Price per night from:SGD 170
Posted on Aug 19, 2025|Exquisite Medium-Size Tent
Aiyo~weiyaWhen I booked the yurt, my simple desire was to bring my 4-and-a-half-year-old to experience Kazakh culture and a different way of life. But...
Surprise 1: Located at the highest point of Sai Lake, I could wake up to watch the sunrise and even see the entire lake. For adults, the view is incredible.
Surprise 2: The owners are a family of three. Their son is a handsome Kazakh man who speaks Mandarin the best in the family. He handles all customer communications, making communication seamless. The family is incredibly friendly and helpful, and they'll do their best to satisfy any request, as long as they can.
Surprise 3: They have a herd of cattle, and another family on the hill behind them has a herd of sheep. They also have two sheepdogs and several horses. It's a truly delightful experience for children. They can play with the dogs, talk to the lambs, ride horses, and ride horses... And they even learned to distinguish between sheep and cow dung, as it's so common and natural.
Surprise 4: For dinner, we ordered lamb skewers, braised lamb chops, and pilaf. Two adults and one child couldn't finish them all; the portions were generous and the flavors were excellent. The clear mutton soup had no mutton smell at all (it's best to order it in advance, as it takes about two hours to simmer).
Of course, if you're choosing a yurt, you should be prepared. Only consider choosing one if you can accept the following: 1) There's no private toilet, only a dry toilet, and no showers. 2) There's a stove inside, and you have to add the charcoal yourself at night, otherwise it won't last until the next morning. 3) The standard of cleanliness should be comparable to other yurts, not five-star hotels.
Overall, if I were to stay in this area again, I would still choose this yurt.
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Price per night from:SGD 78
Posted on May 25, 2026
y3nch1ngWe booked the guest rooms, which are actually a “盲盒” concept where you get whichever room is available upon check-in. Luckily, we were upgraded to wooden cabins with two rooms each. Since I booked 3 rooms, they arranged 2 wooden cabins for us.
Each cabin came with two independent bedrooms with attached bathrooms, plus a shared living room. We absolutely loved it because we could gather and spend time together in the living room. We even had steamboat there one evening, which made the stay feel extra cozy, lovely, and convenient.
There was also a huge open area in front of the cabins, but unfortunately the wind during our stay was too strong for us to sit outside. In the evening, sheep were grazing right outside our unit. On good weather days, you can even see Sayram Lake and the snow mountains directly from the cabin, which was really beautiful.
The cabins are spread across a large area, so you do need to walk to your unit, but the pathways are properly paved and easy to walk on. Our cabin was about 200m from the car park.
Special shoutout to the staff, Hemu and Dan Ni Er, who were extremely helpful. They used their small transport buggy to help move our luggage during check-in and check-out. Since we were travelling with elderly family members who had difficulty walking, they also kindly gave them rides to and from the cabin, which we truly appreciated.
Highly recommended for those looking for a different and more memorable experience compared to a normal hotel stay.
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Price per night from:SGD 281
Posted on Apr 10, 2026
Guest User
I finally get it! There's a shade of blue in this world called Sayram Lake Blue 🌊 Staying in this yurt, you open the door to this breathtaking blue that's etched into your soul. Standing by the monument, watching the lake's waves, with snow-capped mountains in the distance – every single frame is so beautiful it leaves you speechless! The yurt is clean and has a unique Kazakh charm. The owner is super friendly and even pointed out the best photo spots. If you're coming to Sayram Lake, staying here is an instant romance booster!
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Price per night from:SGD 188
Posted on Jul 28, 2024|Triple Room
Guest User
It was my first time staying in a yurt, and it was a novel experience. The dormitory-style bed was advertised as a six-person room, but it was big enough for ten people. The children were very happy, doing somersaults and rolling around on it. It was cold at night, but there was a stove inside, which made it more comfortable. In the morning, there was a service where cattle and horses would ”wake them up.” The owner's Kazakh potatoes were delicious, but the mutton soup was a bit too fatty; I only drank half of it. Overall, it was a pretty good experience.
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Price per night from:SGD 67
Posted on Jan 30, 2025
Guest User
Special price room, exceeded expectations. It’s much better than living in Yunshang opposite ten days ago. It was beyond my expectation. The guy at the front desk was very enthusiastic. Because the hotel I stayed at the day before didn't send me the information and I didn't know the phone number, he checked again and again, got on the phone, helped me send me the information, and checked me in.
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Price per night from:SGD 56