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The Lince Azores
4.3/570 Reviews

The Lince Azores

Ponta Delgada|0.12km from Arrisca Experience
My opinion is that this establishment has a confused identity in that it is unhospitable, bordering on unfriendly, poorly located and charging high end rates but also provides touches one would expect to find in a cheap budget hotel chain. The Positives : Our room was on the Executive Floor and was spotlessly clean, big in size, with a comfortable bed and good quality bedding. For this it gets a star. The ensuite was also large with an in-bath shower, with a good quality rain forest head, however I personally dislike in-bath showers and consider them to be a safety hazard. I believe every hotel at this stage should be providing a walk in shower. The hotel has a nice pool with a sauna, steam room and jacuzzi for which it received its second star, however these areas can be busy when tours are in the hotel. The Negatives : Our room did not have a balcony hence the sea view was really irrelevant due to the window cill being above waist level therefore the view could not be enjoyed other than in a standing position. The tea tray was abysmal, indeed I have never seen its likes in a budget hotel !! paper cups were provided ???? when I asked at reception, I was simply informed that's what they provide. Paper cups in an executive room ?Any environmental value was quickly superseded by wrapping each in single use plastic. Furthermore no milk was provided nor was any welcome note or complimentary water. I have never stayed in any hotel anywhere worldwide that didn't provide complimentary water in the room, let alone one charging such nightly rates. The buffet breakfast is substantial, yet here again there were issues as discussed in previous reviews and touches of budget chain hotel. I yet again simply cannot understand any executive chef permitting cold plates to be provided to serve hot food, not that all the food will be hot to start with, indeed depending on your luck and timing the food will vary from warm to stone cold and certainly cannot afford heat loss to a cold plate. Tea and coffee are self served from 2 machines in front of which you queue up !!! a queue which can be significant when tours are in occupation. I have never queued for tea in such a manor in any hotel previously, it was more akin to getting tea in a petrol station than a high end hotel. Unhospitable : We arrived early after a long journey and dropped the bags at the hotel, we were informed that the room wasn't ready however if such became available prior to the 15.00 check in time that the hotel would ring us. We called back at 14.00 hot and sweaty, ready to throw ourselves in a chair for an hour to be told that the room was now ready ??? Well then as I have complained strongly in another review, where was our phone call ??? Mind you in hind sight the reception did not show much hospitality in many issues. We walked in and out of the hotel, past reception, several times per day, and not once did the receptionists (at times up to 3 of them at times) lift there eyes or acknowl

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Explore Guest Reviews of Hotels in Ponta Delgada

Searching for hotels near Arrisca Experience? Compare room rates and reviews to find your ideal stay.
Passal Hostel
4.4/520 Reviews
We had a great stay at Passal. It was the perfect place to begin our Azores adventure. Our room was clean and modern and was the ideal space to get settled on Sao Miguel! The experience at Passal is truly shaped by Paulo, who goes above and beyond for his guests. Paulo is a wealth of knowledge, and he checked in with us every day to help us plan and maximize our time on island. When our luggage was lost for 48 hours by the airline, he went out of his way, even driving to the airport to help rectify the situation. We only wish we had connected with him prior to the trip to get a head start! With so many plans and ideas for Sao Miguel and the other islands, we’ll be back. And we’ll definitely be staying with Paulo at Passal Hostel. Highly recommend!
The Lince Azores
4.3/570 Reviews
My opinion is that this establishment has a confused identity in that it is unhospitable, bordering on unfriendly, poorly located and charging high end rates but also provides touches one would expect to find in a cheap budget hotel chain. The Positives : Our room was on the Executive Floor and was spotlessly clean, big in size, with a comfortable bed and good quality bedding. For this it gets a star. The ensuite was also large with an in-bath shower, with a good quality rain forest head, however I personally dislike in-bath showers and consider them to be a safety hazard. I believe every hotel at this stage should be providing a walk in shower. The hotel has a nice pool with a sauna, steam room and jacuzzi for which it received its second star, however these areas can be busy when tours are in the hotel. The Negatives : Our room did not have a balcony hence the sea view was really irrelevant due to the window cill being above waist level therefore the view could not be enjoyed other than in a standing position. The tea tray was abysmal, indeed I have never seen its likes in a budget hotel !! paper cups were provided ???? when I asked at reception, I was simply informed that's what they provide. Paper cups in an executive room ?Any environmental value was quickly superseded by wrapping each in single use plastic. Furthermore no milk was provided nor was any welcome note or complimentary water. I have never stayed in any hotel anywhere worldwide that didn't provide complimentary water in the room, let alone one charging such nightly rates. The buffet breakfast is substantial, yet here again there were issues as discussed in previous reviews and touches of budget chain hotel. I yet again simply cannot understand any executive chef permitting cold plates to be provided to serve hot food, not that all the food will be hot to start with, indeed depending on your luck and timing the food will vary from warm to stone cold and certainly cannot afford heat loss to a cold plate. Tea and coffee are self served from 2 machines in front of which you queue up !!! a queue which can be significant when tours are in occupation. I have never queued for tea in such a manor in any hotel previously, it was more akin to getting tea in a petrol station than a high end hotel. Unhospitable : We arrived early after a long journey and dropped the bags at the hotel, we were informed that the room wasn't ready however if such became available prior to the 15.00 check in time that the hotel would ring us. We called back at 14.00 hot and sweaty, ready to throw ourselves in a chair for an hour to be told that the room was now ready ??? Well then as I have complained strongly in another review, where was our phone call ??? Mind you in hind sight the reception did not show much hospitality in many issues. We walked in and out of the hotel, past reception, several times per day, and not once did the receptionists (at times up to 3 of them at times) lift there eyes or acknowl
Antillia Hotel
4.2/570 Reviews
Antillia's facilities - pool, spa, fitness center - may put this in a 4-star category, but our room definitely was not at that level. I booked Antillia through an Azores tour operator and I trusted their judgment on this being a 4-star hotel, based on a wonderful experience we'd had in Terceira last year. I was expecting something comparable. I don't know if we were put on the ”package traveler” section of the hotel - we had to take two elevators to the lobby area and were some distance away - but there was no coffee maker or kettle, no mini bar (despite a listing of items on the desk), no toiletries aside from a body/hand/hair gel, and despite asking for a double room, we were given twin beds. Which were pushed together, but made up separately. It's not the same. I was surprised when I saw housekeeping staff leave a room with a kettle, so maybe some rooms have a coffee/tea-making setup. Breakfasts were sumptuous but were not included in our rate. I know that's an issue for the tour company and not the hotel. The best part of our room was the balcony. The room was clean and tidy, but no frills. The reviews calling this a luxury hotel - I'm not sure where that comes in. I joked to my husband that it would be easier for someone to get their legs waxed at Antillia than to find a cup of coffee : ) Check out Apito Dourado down the street for a great meal!
Hotel Gaivota Azores
4.3/599 Reviews
We went to Ponta Delgada for 5 days to surprise our parents on their 80th and decided to stay at Hotel Gaivota. Best decision we made. The staff were all super professional, helpful, and went the extra mile for my sister and I. Booking a breakfast for my parents to enjoy with us was no problem and we were happy to pay the extra fee. The rooms were clean, neat and more than enough for the two of us. We were aware of the parking restrictions and opted to park underneath for the night. It was actually very reasonable up to 08:00 in the morning. The hotel is in a great location and within walking distance to everything. We loved our stay, so a special thank you to all the staff and a special thank you to Sonia who put up with our questions about restaurants, florists, best places to visit etc. We are most grateful to have had the opportunity to stay at Hotel Gaivota and will definitely be back for their yummy breakfast.
Neat Hotel Avenida
4/562 Reviews
It was our first time on San Miguel and we can only recommend this hotel! 10 minutes from the airport, fantastic staff, central to everything and spacious, clean rooms. Everything was spotless, the staff at reception very attentive and helpful. We had to book in for breakfast, but that was no problem, if you don't want to book of avoid waiting, there is a café/breakfast place just outside on the left. It is central an perfect to explore Ponta Delgada and surroundings. It does not have a carpark should you rent a car but there is a carpark just up the road for 50p an hour. Definitely would use this hotel again.
Canadiano Urban Nature Hotel
4.4/567 Reviews
A fairly new and clean hotel, but the staff really destroyed our experience unfortunately. The pros: - New large rooms - Small but clean bathroom - Free breakfast - Free parking - Central location (not a huge city) - Comfortable bed The cons: - Staff there to do bare minimum and make you feel like you're annoying them - No breakfast left half an hour before it's meant to finish - Line ups for coffee at breakfast - You can hear everything through the front door to all the rooms being cleaned above, below and next to you, good luck sleeping without ear plugs - No water or anything provided in the room except tea Arrived on a 6am flight sleepless from Toronto to be looked at and in one glance told rooms won't be ready till 2pm, no exceptions. I ended up asking every few hours as we were freezing on chairs in the lobby, and were only told it's full and that a lesser noisy room would be available if we want to take it (smaller, smaller bed and facing the street) to which we said no, as we're light sleepers. You would think they would tell us when the room was ready but no, after falling asleep in a chair under the blasting AC, I woke up sick, stiff and the room was available but the lady at the front desk had better things to do than tell me. She could at least have offered us breakfast with warm coffee but no, zero effort made. At breakfast the next day, half an hour before closing there was no bread left or scrambled eggs. When we asked they said it was over, meanwhile we could see two cooks in the kitchen making scrambled eggs but obviously not for guests... this was the general experience throughout the stay. The best was at checkout being asked if we drank the bottle of water in the room. Firstly, there wasn't one, ironically, were they going to charge us for that too? Stay somewhere else, there are nicer hotels and inns, some near the waterfront and restaurants.

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