Hotels in Prins Alexander, Rotterdam

The hotel was easy to get to, although note that there is a lot of road construction works going on in the area and road closures made me have to circle the area a few times to try to find an entrance to the car park The check in process was quick & efficient and my room was on the first floor. You have to use your key card in the elevator as well as the door to the corridor, there seems to be a technique to it as I had to put the card into the reader & out again a few times before it worked The hotel had good Wi-Fi that worked well throughout, although if I remember right, I think it restricted me to only 2 devices The room had 2 single beds with a beside table in between. I took the bed beside the window as there was more room at that side, the other bed only had a narrow ***** at the door. The room had a lots of storage, coffee facilities, lounge chair and foot rest as well as a table area & chair but the table was quite narrow & it definitely didn’t work for working on a laptop. It was quite warm when I was there but there is AC/heating & the window fully opens, but you are close to a main motorway so there is traffic noise. I did sleep really well though as the bed was comfy The bathroom had a good size basin with good space beside for all your toiletries. The shower was more like a wet room beside the sink with a dividing wall. It worked OK & the shower pressure & temperature was good The hairdryer was small & attached to the wall of the bathroom by the cord. The cord wasn’t long and I had to stand close to the wall to move it around my head, plus could only stand sideways to the mirror. It worked fine, but the annoying thing is you have to hold the button in for it to work which started to get sore and I have shoulder length hair The hotel has a gym on the first floor, you have to walk along the side of the restaurant to reach it. It consisted of 4 machines, cross trainer, stationary bike, treadmill & rowing machine, which all were pretty good, but there isn’t any more room in the room to do any other exercises. There were no towels when I arrived but someone got some for me, there was limited sanitation to wipe down equipment and there was no water provision I didn’t have breakfast in the restaurant but I did have dinner there. The dinner menu has a good selection and you get bread to nibble on while you wait. I had a main salad one night, which was nice, but be careful, it was huge with 2 chicken breasts. I also had the the salmon with veg & potatoes, again nice, the potatoes had a creamy sauce on them which I couldn’t identify but was tasty. The hotel has a small bar as well Overall this was a comfortable hotel with good facilities

Warm family hotel. The service staff is very kind and welcoming. Very good parking nearby, no charge. Breakfast is very classic. The environment is also very warm, comfortable experience, the disadvantage is that the charging plug in the room is too few, the bathtub in the bathroom is small

Visited for North Sea Jazz festival in July 2022. Hotel is of a high standard throughout. Our room was a standard ”water view” double, and not that big but had all we needed in terms of furnishings and amenities. One tiny gripe of mine, the bathroom has a sliding frosted-glass door, which of course saves space, but doesn't fully close. Bed and bedding all very comfortable. Shower and Air-con easy to regulate. Plenty of lifts (elevators) at all times. Breakfast superb. All staff very friendly and efficient.

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

After stay at the Copenhagen CityHub I thought why not give this Rotterdam one a go as my experience before was great. Well firstly my god it was noisy, I had requested a quiet pod in the hotel as I'm a very light sleeper (even with earplugs in and pillow overhead lol) . So I was placed near the toilets/showers.... Ding ding ding alarms should have been going off then as the amount of banging those toilets/showers doors and the thumping of the people who sounded like they was thumping past all the pods (request a top pod in future). With ear plugs I was woken up early by other pod users who didn't have a care about anybody else who would have even been asleep as long as the could have a chat in the hall ways as loud as possible. So if you are going out and getting drunk this hotel is perfect for you but if you are on a sightseeing trip and wanting a early night we'll best of luck with that. None of my USB chargers were working in my pod but luckily I had brought a plug with more than 1 socket on it for charging. You get what you pay here and for a single person it's the cheapest option in the city. Lockers are huge and fitted my large suitcase in very easily. Staff very helpful as usual especially the American guy. Would I stay again, I'm afraid I wouldn't at this one as far too noisy for me. Maybe big groups shouldn't be all put on same floor and then they can meet in area downstairs and chat as loud as possible as they want at any time that suits them.

Booked this in a rush without checking TA - big mistake. On checking in the staff (who were the only positive) handed me some ear plugs !. At this point I considered walking to another hotel (should have done). You will not get any sleep here - with earplugs in the street noise was almost bearable (soft thudding of the nearby club) however the paper thin walls internally meant you could loudly hear other residents - I’m a heavy sleeper and was woken up at 4:45 (after finally getting to sleep at 1) - now this didn’t seem to be loud partygoers, just people talking relatively loudly managed to wake me up with earplugs in !!. WiFi/tv etc all fine, no air con so hot, but the other thing was I read these reviews before I went to bed on bedbugs. To be clear I didn’t see any - but to mitigate I slept above the covers with a long sleeve T-shirt. I do have a bite on my ankle but that may be a mozzie / happened elsewhere. This place is only fit for people on a big night out - get smashed, pass out on the bed, leave as it is in a great location. Anyone else heed the above - harder to enjoy a great city with no sleep.

Google maps will not take you to the correct location of the hotel! The address states the hotel is in Leuvehaven; however the hotel and entrance are really on Terwenaker 18 (the small peninsula just east of the main road (Schiedsedijk). You can definitely see the hotel on the peninsula as you’re driving north on the main road, but your GPS / offline Google Maps won’t take you there. Just a tip in case you’re driving to the hotel. Other than that, our room was spacious, comfortable, had its own sauna, and a great view of the river. The hotel is about a 15-20 minute walk to the Cube Houses and central market area. Overall, we’d stay there again if in Rotterdam!

From the time we walked through the front door to when we left two days later all was perfect. The staff very happy and helpful. The room was very nice and well appointed . We chose this hotel because it is connected to-the Rotterdam Cruise Terminal. It is close too many eateries. Ifwe return in the future we will rebook. This is a five star hotel. Thanks all.

The location of the hotel is great, walking distance to many sights and shops as well as the metro and tram if you want to travel further away. The rooms facing the canal have a nice view but it's a shame the windows are small. There is a good car park next door to the hotel but hotel guests get no discount for parking there (24 Euros per night). Rooms are on the small side but fine for a couple of nights. They include a safe, which is nice to have. The hotel is not cheap, though. Around 200 Euros per night (without breakfast or parking) for a basic hotel chain like Ibis is quite steep. For that money, the hotel should at least make sure the curtains are not full of holes! They don't seem to have family rooms either, so families have to pay for two rooms per night.

Great location, really close to the metro station and tram station. You can access Rotterdam and Den Haag easily. Supermarket is nearby too and the hotel breakfast is superb.