Guest User
February 19, 2024
Disappointing stay - checked in early as the room was ready and that was faultless. Room was functional but not that wide and really long with the TV at the end of the room which made it feel like you were watching a TV in the 70s! It felt like the bed was shoehorned in at the end of the room with very little clearance either side of the bed. It was meant to be a double bed but it didn't feel that big. We switched the heating off in the room but this didn't seem to have any effect and make it any cooler so hardly slept as the room was that hot!! Bathroom, shower was great but toilet roll holder broken, mould around bath and sink tap wasn't sealed. The hotel bar was closed when we got back just after 2200hrs so had to "gate crash" and use the function room bar as there was an award ceremony going on. When we went back to our room, we could clearly hear the event going on downstairs....Not sure why the hotel situated us in a room so close to an event. Breakfast was a good quality full English breakfast but limited on other choices such as cereals, pastries, juices etc. I wanted to complain when we left but felt so sorry for the person who was running round serving breakfast, re-stocking coffee, glasses, orange juice and checking people out. It felt there needed to be more staff. I've stayed here many times over the years but this was by far the worst stay and doubt I'll be staying again.