We were pretty disappointed in our stay. Myself and my partner were traveling with our 6 year old and the room we got was basically 3 single beds all pushed together, the room was tiny and really dated. The receptionist didn't tell us anything on check in like what number reception was or anything. The fridge was gross when we checked in. The towels were only changed once during our week stay which was the day before we left, and don't think the room was actually cleaned, although beds were made but sheets were never changed. It was €1 for fresh towels which is pretty petty for four stars. I cleaned the floor and sides myself with wipes because it felt dirty. The worse part of the holiday was the sunbed situation, it's an absolute joke. Huge queues starting from about 8:00am with people waiting for the doors to pool area to open at 9.00am. You then see a swarm of humans run like ************ to grab the beds ( I have a video of this and it's so cringe). Within 3 mins of the doors opening, all the beds are gone. You have people without kids hogging the areas closer to the pool and others that take first dibs on same bed every day. We went to the pool twice and only for a couple of hours, we had to just leave out stuff on chairs near bar, as a family you want to be able to relax but I had to be in the pool for the whole duration my 6 year old was playing because I couldn't see her from the area where I could get seat. You see just how selfish people can be, reserving the sunbeds and leaving them for hours on end and not giving anyone else any chance to enjoy their holiday. Staff were okay, one of the bar men at the bar near pool was incredibly rude and looked p***ed off, he also stressed at me for waiting to be served at the side of the bar rather than at the front (note there is no signage to say queue from front) the other bar men didn't complain. The kids and adult entertainment weren't great, a magic show which was more like a tragic show and I kid you not, towel folding on stage. Getting a table was as bad as the sun beds and audio was terrible. On a plus, location was good and food in the buffet area was okay. Bar food was alright on our first day then after than went down hill, it was as if they put freshly cooked chips on top and old stale chips underneath. They were barely edible. And it was €4 for a portion of fries from the hotel. Please note that shops near hotel are expensive in comparison to the ones on stretch. We had a nice holiday but mainly because we ventured out, we certainly wouldn't return. Top Tip: La Barca restaurant was lovely, on the sea front towards the monument, we ate there twice. Salmon was lovely and watching the sun go down was a bonus. Also, Blue Monkey restaurant which is nearer the centre is worth a visit too.