Paradisus by Meliá Gran Canaria – All Inclusive

We booked for a week in a premium Double room. We were very impressed when we arrived. The reception staff are lovely and very helpful. Our room was wonderful, modern, very clean. The decor of the hotel was minimalistic, contemporary and always spotless including the outside areas. The main food hall has a great selection of foods for breakfast, lunch and dinner and we ate there a lot of the time as our 6 year old is quite fussy. The only downside is the drinks service, it can be very slow or when the drinks eventually arrive it’s the wrong order. It got to be a bit of a joke in the end (not in a funny way) they need more staff in this area. The ginger bar was lovely with great cocktails and little snacks for kids that they could help themselves too. Service can be a little hit and miss here too but overall ok. The kids club and splash park was most enjoyable for our child with lots of activities throughout the day and evening. The snack shack was great, food was quick, hot and delicious, the service here was top notch especially from a lovely staff member called Sara. You are able together fresh beach towels every day from round the pool area, the pools are a little chilly but once you get in it’s fine. When we arrive the reception team told us to download the Meliá app so that we could book ourselves into some of the other restaurants unfortunately, when we tried to do this they only had really late availability left or no availability. As we have a small child eating at 9.30pm wasn’t an option for us. We did try out the Kanna restaurant which wasn’t that great slow service once again, over cooked and wrong drinks order arrived. The restaurant was half full, so I can’t say it was because they were rush off their feet. One morning I tried to order room service through the app and it never materialised, waited 2 hours. Had to go to reception to cancel the charge to my card. Overall this is a wonderful resort, just a few teething issues to resolve

We stayed at Paradiscus Meliá Grand Canaria for 5 days in January 2024. The hotel is beautifully designed and set in mature landscaped gardens right next to the beach. From the moment we checked in everyone was helpful and friendly and we were so impressed with our room (339) It was spotlessly clean with a gorgeous balcony overlooking the mountains. The beds were so comfortable and the housekeeping staff were on hand several times a day to clean/tidy and make sure everything was perfect. The food and drinks were delicious - in particular the Gastro Hall and Kanna - thank you to Christina for fitting us in for a last minute lunch! The shack by the pool was perfect for light snacks and drinks through the day. I had a wonderful outdoor yoga class with Isabel and Andre helped us to book into a star gazing evening - the hotel has its own small observatory which was the icing on the cake! We also had an outdoor movie night complete with popcorn and warm blankets. We will definitely be back soon - such a wonderful holiday. Thank you!

This was our second stay at the Paradisus and it felt like we were coming home! As soon as you walk into reception there is a sense of calm. The staff are so welcoming and it was lovely to see the same happy faces. They are genuinely interested in making every guest happy and nothing is too much trouble. The Reserve gives you a separate priority check-in, adult only pool, choice of à la carte breakfast and a spacious lounge where you can help yourself to drinks and snacks all day. The hotel and grounds are immaculate and our premium room was spacious with a super-comfortable bed, marshmallow pillows, walk-in rain shower, bath and lovely toiletries! Every meal was delicious with lots of choice throughout our stay. Peseta is still a highlight and definitely worth booking. Thank you to Jorge, Daniel, Victoria, Cynthia, Javier, Sara and all the other staff for making our second stay so special. Hopefully we will be back soon!

Our second visit to Paradisus did not disappoint! The hotel is still immaculate and the service is still amazing. The staff can't do enough to make your stay special and memorable. Javier in Ginger, Victoria, Daniel, Rita, Cynthia from the destination team, Sara at The Shack, Jorge the Resident Manager and many many more superb staff whose names we didn't manage to remember. They are always so happy and willing to please, nothing is too much trouble. We had a Reserve Suite on the 7th floor with amazing resort and sea views. The room was spacious with a large balcony, sofa, table and chairs, extremely large comfortable bed and a large bathroom with a soaking tub and shower. Housekeeping did a fantastic job of keeping the room clean and everything fully stocked on a daily basis. There are several restaurants and food concepts available both during the day and throughout the evening. The food we had was always served quickly and the quality was very good. Peseta is a Michelin starred food experience not to be missed. We recommend booking the restaurants in the evening to avoid disappointment. Overall, another amazing experience that we can't fault and we will most definitely be returning.

This is an incredible hotel. It absolutely deserves its 5* rating, the hotel buildings are stunning, the grounds beautiful and to top it all, the staff are absolutely brilliant. Everyone we encountered was warm, friendly and always looking for ways to make our experience more enjoyable. The location, right on the beach front is perfect for walks along the sand or a dip in the sea to cool off… mind you, there are 4 beautiful pools where you can also do that.. They seem to perfectly balance adults, families, romantic breaks, more exclusive breaks all in the same hotel. It really is brilliant and I would return without hesitation.

Travelled with my daughter for half term and had a great stay at this hotel. Wonderful welcome after a long travel day, we booked a premium room and were able to upgrade to a sea view room for €50 per night and really enjoyed the view. Rooms are spacious and modern with twice daily housekeeping and towel changes if you need this which I appreciate. Mini bar was stocked with soft drinks and some snacks. Great kids club and adult entertainment programme which we never felt pressured to do but joined in as we could see a lot of guests having fun. Never had any issue with getting a sun bed for the day and plenty of towels which aids a relaxing day by the pool. Restaurant booking via the app, we didn’t realise that not all restaurants are open every evening which was a shame so do check when you arrive so you aren’t disappointed. The buffet breakfast was plentiful, however evening became a bit repetitive. Our favourite was the Italian restaurant, the menu is limited however everything we ate was delicious. Lunch is a little chaotic, the buffet restaurant isn’t open for lunch so you have three options all which are super overwhelmed with guests and you can see the staff becoming stressed. My tip would be to have lunch around 2pm when things are quieter if you can. My daughter enjoyed afternoon ice cream and slushy machine which were very novel for her, we also took a short walk to nearby shops for ice cream and snacks when we wanted to leave the complex. Things to improve - more staff and less chaos in restaurants. As well as long wait times there is an atmosphere of chaos, and example is our plates were tidied away in the buffet restaurant when I was accompanying my daughter to select her food which is hard travelling as a solo parent vs waiting a long time for anyone to take a coffee order. This was an innocent mistake but a symptom of a lack of staff rushing doing what they can. Overall a wonderful holiday and I’d definitely return for the great property and wonderful staff.

Very nice hotel. The employees are always very kind and helpful. We can recommend this hotel. In case we will come back to Gran Canaria we would choose this hotel. The beach in front is not the best one. But if you want to chill, drink and eat you have excellent areas in the hotel.

We love Willy! Hospitality outstanding! We have just come back from a great holiday. The best hotel we have ever stayed in. Shout out to the Gastro Hall with how welcome and well looked after we were throughout our holiday. All areas of staying at the Paradisus made it into a special, always to be remembered holiday!

Very nice elegant and well renovated hotel, nice and large rooms some with sea view, or mountains side ,some on the courtyard the hotel is located in Saint Augustin nice résidentiel and quite area much better than the noisy playa des ingles that it s just 15 minutes by car Hotel offer the choice of severals restaurants with variétés menus, some restaurants you have to book in advance specially for the dîner, big buffet breakfast Very friendly staff, We had a wonderfull stay for 2 weeks