Shangri-La Sanya
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Shangri-La Sanya

Experience Shangri-La Sanya, a 5-star hotel in Sanya. It holds a rating of 9.3/10 from 19928 reviews, combining quality and value, with rates starting at US$126.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

High-Speed Drifting River: 0.39 km away

Sanya Atlantis C Show: 0.3 km away

Sanya Haitang Bay Helicopter Sightseeing Base (Linyang General Aviation): 0.34 km away

Amenity Highlights

Leisure: Close to Animals, Spa, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western

Food & Drink: Room service, Cafe, Restaurant, Bar, Lobby bar

Shangri-La Sanya

No. 5 of Family Hotels in Hainan
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We Price Match
China travel essentials
Most card payments accepted
English-speaking staff
Easy to reach
Airport pick-up available
Lots to do
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Amenities
All amenities
Property Description
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So beautiful land… thank you #Shangrilateam
Surroundings
Airport: Sanya Phoenix International Airport
(42.0 km)
Train: Yalong Bay Railway Station
(21.0 km)
Train: Sanya Railway Station
(36.0 km)
Landmarks: Sanya Atlantis C Show
(300m)
Landmarks: Sanya Haitang Bay Helicopter Sightseeing Base (Linyang General Aviation)
(340m)
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5

Deluxe Family Connecting Room

1 King bed and 2 Single bed
108-139m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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17

Paul Frank Themed Room

1 King bed
64m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Horizon Club Twin Room

2 Single bed
58-77m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Premier Sea View Twin

2 Single bed
54-69m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Family Friendly Themed Room (2 Beds)

2 Single bed
54-64m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Horizon Seaview King Room

1 King bed
58-77m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Horizon Ocean Suite

1 King bed
136m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Snake Theme King Room

1 King bed and 1 Sofa bed
54-64m² | Floor: 5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Horizon Sea View Twin

2 Single bed
58-77m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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10

2 Bedroom Pool Villa

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
302m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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14

B.duck Theme Room

1 King bed
64m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Twin Room

2 Single bed
54-64m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Deluxe King

1 King bed
54-64m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Premier Family Connecting Room

1 King bed and 2 Single bed
108-139m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Ocean Suite King Bed Room

1 King bed
112m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Queen Room

1 King bed
54-64m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

LooHoo Jungle Room

1 King bed and 1 Sofa bed
54-64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Snake Theme Twin Room

2 Single bed
54-64m² | Floor: 5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Premier Sea View King Room

1 King bed
54-70m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Dragon Premier Theme Twin Room

2 Single bed
54-69m² | Floor: 5-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Deluxe Twin

2 Single bed
54-64m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Seaside Garden View Twin

2 Single bed
54-69m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Dragon themed premier Family Connecting Room

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
108-139m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
9

Pool Villa

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
302m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Family Friendly Themed Room (Double Bed)

1 King bed
54-64m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Dragon themed d eluxe Family Connecting Room

1 King bed and 2 Single bed
108-139m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Horizon Club King Room

1 King bed
58-77m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Seaside Garden View King

1 King bed
54-70m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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49 guests in a row gave their stay a positive rating.
Average for similar properties in Sanya
Most Mentioned
Review summary
Powered by AI
Service: The service is praised for being attentive and personalized, with butler contact via WeChat prior to arrival. Guests appreciate the staff's responsiveness and dedication, with many instances of staff going above and beyond to fulfill requests and resolve issues promptly.(based on 11,828 reviews)
L‍u‍o‍l‍i‍y‍u‍e‍9‍2
January 4, 2026
I recently stayed at the Shangri-La Sanya for 4 nights with my parents and child, and everyone absolutely loved it! This hotel is definitely a hidden gem for a family vacation. 📍 **Excellent Location:** It's super close to the beach, and some rooms even offer direct sea views. It's only a 10-minute drive to the Sanya International Duty-Free Shopping Complex, which is incredibly convenient for those who love to shop. Wuzhizhou Island pier is also not far, making it easy to hail a taxi. 🛏️ **Room Experience:** Since I was traveling with my parents and child, I opted for the Horizon Club. The Horizon Club offers access to an executive lounge with not only breakfast but also afternoon tea and dinner, which was incredibly convenient. The room itself was spacious and bright, and the balcony offered stunning sea views. The room was exceptionally clean and thoughtfully equipped with children's toiletries and a children's step stool. There's also a sofa bed in the room, which you can ask the butler to set up in advance – perfect for a family of four. 🍽️ **Satisfying Dining:** The main restaurant's breakfast spread was incredibly rich with a huge variety of options, including freshly squeezed watermelon and cantaloupe juice. To my surprise, there was even a dedicated kids' area! It offered not only dishes suitable for children like wontons, congee, pasta, steamed buns, and fried snacks, but also finely cut fruits and vegetables, showing great consideration for little ones. My child absolutely loved it. The Horizon Club executive lounge was also fantastic. Besides afternoon tea, they have an evening happy hour with different hot dishes each day. They also offered non-spicy vegetable and meat dishes, as well as fried noodles and rice, suitable for children. Everything tasted great. 🎪 **Abundant Children's Activities:** There are tons of parent-child activities every day, along with unlimited free rides on the mini-train. We participated in a dragon fruit sushi-making class, which was a wonderful experience, and my child had an absolute blast. The hotel also has an adventure zone, a petting zoo, and you can even ride ponies and ostriches, which the kids really enjoyed. The water park is also large and clean. Unfortunately, it was a bit chilly when we visited, so we didn't go in, but it would be perfect for warmer weather. 💫 **Five-Star Service:** The hotel service was absolutely superb. Romy checked us in, and she was incredibly kind. She helped us resolve a breakfast issue and personally escorted us to the shuttle bus stop after check-in. Our luggage was also delivered directly to our room by a dedicated staff member – super nice. This vacation was incredibly satisfying, and I will definitely choose Shangri-La again the next time I visit Sanya!
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N‍i‍u‍n‍i‍u‍m‍a
January 19, 2026
Extremely satisfied with our family vacation! The hotel's kids' activities were plentiful and fun; my child absolutely loved the go-karts and bubble party. Our butler, Rodri, provided attentive follow-up throughout our stay, with quick service responses. The management is well-organized, and it's excellent value for money!
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Z‍o‍n‍g‍x‍i‍a‍o‍l‍o‍u
January 18, 2026
Our butler, Krystal, was incredibly thoughtful and arranged a late check-out for our room. The hotel breakfast was delicious, and the grounds are huge and beautiful. It's a bit of a shame though that the ocean was too rough for the kids to go crabbing. We'll definitely be back to play again next time!
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p‍i‍p‍i‍t‍0‍3‍1‍8
January 16, 2026
Stayed for two nights and had a fantastic experience overall (especially after comparing it to the St. Regis Yalong Bay). Krystal, our butler, was incredibly responsive and efficient! (At least compared to the St. Regis, Krystal proactively contacted me a day in advance.) Hotel Location: Very convenient, close to the duty-free shop and Atlantis. Activity Space: Since I was traveling with my mom, we didn't try the parent-child activities, but there are plenty of options for adults too. The public areas are also beautifully designed and well-maintained. Dining: Definitely opt for the executive lounge access; it essentially saves you dinner expenses and the hassle of going out. However, the breakfast area in the lounge is a bit small; you'll find more variety at the main breakfast buffet.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 16, 2026
Sanya Shangri-La is perfect for a leisurely vacation! The heated pool is clean, comfortable, and spacious. Lying on a beach chair and feeling the sea breeze is incredibly relaxing. The food is also top-notch; the breakfast at the Chef's Stage is incredibly rich and varied. The chef from Hong Kong is very enthusiastic, and the sparerib rice, chicken feet rice, pork chops, and shrimp cakes are tender, flavorful, and absolutely delicious. The Horizon Club afternoon tea with a sea view is perfect for chatting and enjoying a drink. The service is attentive, and you'll eat well and relax thoroughly. I genuinely recommend it!
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c‍i‍n‍d‍0‍5‍6‍4
January 16, 2026
The room was a bit damp with a slight odor, but it wasn't a major issue and was acceptable. The facilities were very comprehensive, pretty much everything you could think of was available. It's especially great for families with kids; two out of the three pools are heated, so the children had an absolute blast. The VR themed room was always what the kids wanted to stay in, and they made sure to play in it every minute they were there. Our butler, Kristal, provided exceptional service, giving us a detailed introduction to the hotel and resolving any issues super quickly. Overall, it's a fantastic place to relax and enjoy for three days with kids.
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M‍2‍3‍6‍5‍6‍8‍*‍*‍*‍*
January 15, 2026
I've been to Sanya many times, and each time I like to try a different hotel. This trip, I chose the Shangri-La Resort in Haitang Bay. While the online reviews are mixed, I wanted to experience it for myself. First off, we prefer hotels with heated pools, and the Shangri-La truly excelled here. Both the kids' pool and the main pool are heated. Our family of three spent an entire afternoon in the main pool. My five-year-old had a blast with the floating mat challenge and the bubble party in the kids' pool – he absolutely loved it! Secondly, the facilities in the Horizon Club room were quite satisfying. I particularly liked the vanity counter; the top shelf had plenty of space for toiletries. The entire bathroom and toilet area are separate from the bedroom, offering both privacy and an undisturbed environment. Lastly, we never had time to enjoy the Horizon Club's happy hour as part of the executive benefits because we'd already had afternoon tea and weren't hungry. We'd then go out later for other food, which suited our schedule better! A big thank you to our butler, Mandy, who provided a detailed hotel guide even before we arrived. The service was excellent. We'll definitely consider staying here again!
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M‍8‍6‍9‍1‍*‍*‍*‍*
January 11, 2026
Just returned from a family trip to Shangri-La Sanya Haitang Bay with the kids, and I'm completely won over! This place is an absolute paradise for families; my children didn't want to leave from morning till night. Outdoors, there's a heated pool and a complimentary water park with giant slides and foam parties that kept them ecstatic. Indoors, the Luhu Kids' Club has a carousel, and the adventure playground offers climbing nets, plus pet interactions and lawn games. There are also different themed craft classes daily, along with evening fire shows and beach movies – no chance of boredom here! The rooms are spacious and clean, equipped with kids' bathrobes and slippers, and a private balcony with garden or sea views. The attention to detail is truly impressive. Dining options are plentiful too: the kids' buffet at the Culinary Stage and the Southeast Asian flavors at XI restaurant were both excellent. Romy helped us with restaurant reservations and was quick to respond to any questions, making the service truly hassle-free. From facilities and environment to service, everything was impeccable. This is a must-book for families with kids; it was an unforgettable island family vacation! Oh, and there's ostrich riding! That was incredible! It was my first time ever seeing that in my life.
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Services & Amenities

康提奇牛排海鲜餐厅
No additional info available
厨艺舞台
No additional info available
大堂酒廊(三亚香格里拉度假酒店)
Open for: Brunch, Lunch
Business hours: [Mon - Sun] 10:00-18:00
熹·东南亚餐厅
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 12:00-14:30, 17:30-21:30
康提奇
Cuisine: Seafood
Open for: Lunch, Dinner, Cocktails
Business hours: [Mon - Sun] 12:00-21:00
江南鲜
Cuisine: Chinese, Seafood
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 12:00-14:30, 17:00-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
CNY 198.00 (approx. US$28.45) per person
Adult
Buffet:CNY 198.00 (approx. US$28.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. US$215.50) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2014
  • Renovated: 2016
  • Number of Rooms: 492
Phone:+86-898-88758888
Email:salesmarketing.slhn@shangri-la.com
Located in Haitang Bay, Shangri-La’s Sanya Resort & Spa, Hainan is close to Atlantis Water World, providing easy access to Sanya’s major scenic spots. There are 496 spacious guestrooms and suites, as well as 8 pool villas featuring a private balcony with surrounding natural landscape.Various leisure and recreation facilities are aimed at meeting the different personalised needs of guests in addition to activities such as archery, pets castel, helicopter rides, beach volleyball and other popular activities. The Mini Loohoo Club is specially designed for children under the age of five, with soft climbing cushions and a beautiful carousel; Loohoo Club offers customised DIY courses. The adventure Zone, with three giant slides and rope ladders of different shapes, an outdoor waterpark with many facilities and three outdoor swimming pools (including two constant temperature swimming pools), the Fun Zone with table football, billiards and electronic darts, as well as F1 racing is also designed as an adolescent and adult playground; The Cool Zone is equipped with a fitness centre table, table tennis, badminton, mahjong, chess and cards, and a variety of carnival games; CHI Spa features "Qi Balance" treatments and Chinese massages.Four different styles of restaurants provide guests with various taste experiences: the all-day dining ChuyiWutai Restaurant has a special children's buffet counter; The Chinese restaurant focuses on Huaiyang flavours and the Hainan fresh seafood restaurant, S.E.A Restaurant, focuses on Southeast Asian cuisine; while Kon Tiki serves dishes with Polynesian and Hawaiian themed delicacies.

Frequently Asked Questions

What are the check-in and check-out times at Shangri-La Sanya?

Check-in time at Shangri-La Sanya starts at 15:00, and check-out time is by 12:00.

Does Shangri-La Sanya have a pool?

Yes, Shangri-La Sanya has a swimming pool for guests.

Are pets allowed at Shangri-La Sanya?

No, pets are not allowed at Shangri-La Sanya.

Does Shangri-La Sanya serve breakfast?

Yes, Shangri-La Sanya serves breakfast for guests. Breakfast options include Western style.

How much does it cost to stay at Shangri-La Sanya?

Room prices at Shangri-La Sanya vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Shangri-La Sanya from the nearest airport?

The nearest airport is Sanya Phoenix International Airport, located about 49 mins from hotel by car (42.0 km) away.

What’s the cancellation policy at Shangri-La Sanya?

The cancellation policy at Shangri-La Sanya depends on your room type and booking terms.

Does Shangri-La Sanya offer airport transfers?

Yes, Shangri-La Sanya provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportSanya Airport
Distance to Airport41.95KM
Nearest Train StationYalong Bay Railway Station
Distance to Train Station21.03KM
Average Price FromUSD416
Hotel Star Rating5