When you stay at Nerea Tulum in Tulum, you'll be on the beach, just steps from Soliman Bay and 12 minutes by foot from Tulum National Park. This beach hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a lazy river, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike parking.
You can enjoy a meal at the restaurant serving the guests of Nerea Tulum, or stop in at the snack bar/deli. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 22 air-conditioned rooms featuring espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
"The hotel is very small, shop, not busy and has all the luxury. The staff are ready to help you day and night.
The service is good but the staff is so helpful and subdued that it feels almost uncomfortable.
The breakfast is a la carte, and you will have two choices every time, very diverse and with healthy options.
The hotel has a great deal of facilities such as snorkeling with a guide (including) if you wish. However, the hotel was very difficult to find algae on the beach when we were there (in July). They can do little more, it is cleaned regularly, but the split algae are kept a little next to the beach, and then removed.
The location is tricky. On the one hand, very remote and on a quiet beach with enough facilities. On the other hand, if you are looking for more variation and not want to use the surrounding restaurants of ”luxe” hotels you should also have some trouble. Tulum center is a quarter with the car which is not the problem but the access to the hotel****** It is very hobbit and full of deep holes. You need to make some effort to get out there. The airport is also at 1.5 hours driving, with a lot of beach traffic even early morning (7 hours).
If you want to use the restaurant, the price-quality ratio is questionable, and we found it very highly overpriced because you paid 20 euros for all simple plastic cocktails or hamburgers. If you don't find that a problem, you can get all kinds of food to your room.
And lastly, the whole setting looks more luxurious than it is, and for the price-quality ratio, it must be noted that small details such as TV that does not work properly or slow internet connection become important."