Featured facilities: Pool, Airport pick-up service, Conference room
Very Good
102 reviews
8.2/10
1 night
From €100
Check Availability
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1 night
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Read verified guest reviews and honest ratings to find your ideal 3-star hotel in Tulum.
9.3/10
Great
SSS72I found this property Ujo have good reviews on Trip.con and wanted to give it a try. I preferred apartment style stays cos the convenience of having a kitchen allows flexibility for diet-restricted people.
The place looked modern and clean. Pretty spacious and functional. Has a balcony with a (not so grande, lol) view of the neighborhood. It was so hot outside even in November, like a sauna, so we didn’t spend anytime on the balcony and kept windows and doors shut to prevent heat and bugs.
The AC and two ceiling fans in our room helped greatly for temperature control, making our stay comfortable. Note: the AC only works when you use the key card in the room — inserting it in the power slot and then AC can be turned on. Without a note about it, I thought the AC was not working. But glad the lady there helped to call and figure it out. Simple as that.
The bathroom is interesting. It’s mostly good, got a ceiling shower and worked well. They provided organic wash, shampoo, and conditioner. The only part that didn’t make too much sense is the short half wall that is functioning as a divider between the shower part and the dry part of the bathroom. Water would easily splash out — it felt like it was designed for shorter users and didn’t account for a lot of tourists that are tall. Perhaps add a good old shower curtain? Mostly for the property’s own benefit of not getting the floor wet where it shouldn’t be.
I sent a request when I booked the room for the hosts to spray bug sprays in the room prior to my arrival. They quickly acknowledged that after my booking and did that before I checked in. Much appreciation.
When we checked out, we left our luggage to the host for a few hours. They are very helpful to put them away.
Also this place has bike rentals on site for a good price compared to what we saw outside of the property.
Finally, let’s talk about the overall area. We chose it also because it’s close location to ADO bus station as we came from Cancun via bus. We don’t have any interest in the crazy taxi prices and want to walk as much as we can. So this walkable property (less than 10minutes from Tulum ADO bus station) worked. I also chose it because it’s not on the Main Street where I looked at a lot of properties and found noise complaints. I cannot handle noise past 10pm. I need my rest. So overall, Ujo was quiet in itself, no really close-by clubs, no rooftop parties, and other visitors seemed respectful and not loud after 10pm. BUT, here is the reality, this is a town with many stray animals. And they sleep during the heated day time, and get active at night. So there were barking and meowing for sure that can pierce thru. As well as some traffic sound and remote club noises. Don’t expect 100% tranquility. I am fairly picky about noise but I would say given the town’s reality, this is a very decent spot. I was able to sleep thru the nights without much issue.
Overall the stay met the score it had on Trip.com (9.6/10) when I was booking. If I visit Tulum again, or if someone asked for a recommendation, I would stay/recommend this place.
GGuest UserGreat stay at Casa Ganesh! Very central and own beach beds! All you need when visiting tulum (if you don’t want to go to the overpriced hotels around). Have to accept some loud music from Rosa Negra next door but with ear plugs that’s not a big deal.
Hotel near Zona Hotelera, Tulum 66.7% of visitors choose this area
Price per night from:€251
8.8/10
Very Good
LLaura!Excellent glamping in the middle of nature, clean, ordered and to enjoy absolute tranquility.
Unfortunately, the works of the train that make it difficult to contact the environment.
The hotel has its own open foods 24hs and there is a lot of fauna ... A family of monkeys, accompanied us for hours in the hotel's room.
The restaurant is very good, we have dinner and breakfast there, all perfect.
SShayna0The hotel is beautiful, very jungle like feeling, peaceful and quiet. Love the little cenote. Would be nice if there was a variety of food. Only 1 restaurant, small menu, and it opens 8am so you can't get coffee/tea. The rooms dont have anything to make tea/coffee, So you'd need to head out, there's a nice French bakery 5mins walk away. The location is a little remote but with a,scooter or atv you can get to the beach or town in 15-20mins.
NNikolaBokHere’s a polished version of your review:
We stayed at this hotel for three nights, and everything was great! The host was incredibly kind and provided us with all the information we needed to make our stay enjoyable. The hotel has a garage, so parking was very convenient. It was truly worth the price. The location is good, situated on the main street, but we didn’t hear any noise from outside. Highly recommended!
PPinkShoshannaThe location is amazing and the tents were well served with ac. Very pretty site with a natural touch. Common bathrooms were cleaned several times a day, so I never had an unpleasant experience. The design integrates with the surrounding very well.
The only mole: restaurant they collaborate with on the beach though is very expensive and poor quality compared with the ones nearby.
Hotel near Playa Paraiso, Tulum 33.3% of visitors choose this area
Price per night from:€81
8.4/10
Very Good
AAnonymous UserThe room was fine and the staff extremely friendly and helpful. The hotel is very quiet and right next to a lagoon where we were able to see crocodiles. The ruins of Coba are just a few minutes' walk away.
GGuest UserThe hotel charged us about 20 Euros more than the quoted final price of our booking with ridiculous excuses about different conversion rates.
Our room, 2 Queen Beds Room, was next to the kitchen, which was operating all day to serve the beach, pool and restaurant area. Loud service staff and food smell accompanied us all day long. Towels were worn by use and full of brown spots. Breakfast was included but you only could have one thing, either an omelette or a pancake.
Hotel near Zona Hotelera, Tulum 66.7% of visitors choose this area
Price per night from:€160
8.1/10
Very Good
KK-AnnBeautifully designed boutique hotel.
Had a lovely large and clean room.
Swimming pool is gorgeous but could use a few scoops to remove the fallen leaves.
Staff shined bright by their absence, breakfast at 8.00 didn't happen but much later...
Beach club offer is not really free, and needs a self paid taxi service.
I ended up going to the beach on own regards.
The seaweed was huge, so all this together made me relocate to other places. Non refundable hotel so be aware!