Beautiful hotel inside out, we had 3 rooms and the rest of my family had 3 rooms so in total 6 rooms. Each room had different layouts and sizes, they looked beautiful and clean this could be due to the fact all rooms were refurbished. 1 of the room had toilet seat broken, the room was changed straight away upon informing reception regarding the toilet seat. Garden area was beautiful. Breakfast was perfect, but we found he scramble egg dry. Cons are the check out is at 1030am, even though this was actually mentioned on the *********** we did not notice until we placed our booking.. when we realised we contacted the hotel straight away only to be told we would be charged £45 per room is we wanted to do a let checkout at 12pm (£45 for per room just yo stay 1 hour 30mims extra, ridiculous.. we only paid £65 per room per night), couldn’t cancel the booking as it was non refundable.. during checkin we humbly requested if they could allow at least one of the rooms for an extra one hour (11:30am check out) but the receptionist showed us a yellow note saying it said we were told any late checkout would be £45 per room and she couldn’t do anything but charge £45 even if it is for an hour late checkout. Lift was vey noisy… however Louise in the restaurant put a smile in our face, she was so supportive, we had a 2 year old son who loves his warm milk, when my wife approached Louise, Louise told my wife she would arrange warm milk for my 2 year old and she did, she also told my wife to go back at 10am and she would give full up our baby bottle with warm milk in case he needs another feed during our journey. She was really nice and very helpful.. though the check out made us very unhappy, Louise at least put a smile on our face… thank you Louise.