Extended Stay America Suites - Richmond - West End - I-64
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Short Pump
Extended Stay America Suites - Richmond - West End - I-64
Health Protected
10961 W Broad St, Short Pump, Virginia, 23060, United States
Show on Map
When you stay at Extended Stay America Suites Richmond West End I64 in Richmond, you'll be in the suburbs, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 12.2 mi (19.6 km) from Virginia Commonwealth University and 12.9 mi (20.7 km) from Broad Street.Show More
We Price Match
2.7/5Location: 2.9
All 106 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Richmond International Airport
(34.0 km)
Train: Amtrak - Richmond Staples RD.
(13.2 km)
Train: Ashland Train Station
(25.9 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
King Studio-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
5
Queen Studio-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
4
Studio with 2 Queen Beds-Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
5
King Studio-Disability Access/Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
TV
Check Availability
6
Deluxe King Studio with Sofa Bed-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
Hide Room Types
Guest Reviews(106)
2.7/5
Verified Reviews- Cleanliness2.7
- Amenities2.7
- Location2.9
- Service2.7
Vince Cattano
September 14, 2023
Customer service was good. This is a 2 star hotel so no big expectations. Room was clean, bathroom was a little run down and there was some mold in the shower. "breakfast" was a let down with just a few pre-packaged selections to go.
Lauren Renee
February 14, 2023
My wife and I were unable to make our reservation due to her ending up in the hospital the night before. The hotel refused to work with us to reschedule our reservation or refund anything, seeing as these were extenuating circumstances. So I can not speak for physical hotel and amenities it has, as we were unable to stay. But I can say the service at the hotel sucks and are very rude
Heather Danielle
July 26, 2022
They was just not as good as I was expecting and didn’t do anything didn’t do any cleaning it was nasty
Wayne Taliaferro
March 7, 2022
This hotel didnt have the room I booked online ready & was given 1 bed room when I had booked 2 bed room online.. When I told them I had the wrong room they checked & had a 2bed room that they claimed that was clean but the room was bad durt under the beds, carpet durty & room smelled bad I will never book with this company again..
Guest User
May 17, 2021
Hair in shower. Trash still in trash can from previous occupant. Food in refrigerator from previous occupant. TV would cut off randomly so we couldn't even watch TV. Oh and I woke up and had bug bites on my left arm. Was in room 159.
Chuck
January 31, 2024
This was the worst hotel I stayed at in my 60 plus yearsvof traveling. It was dirty, holes in the wall, broken, dented, dirty appliances. Bathroom toilet seat needed replacement, tub was dirty, stained, broked tiles, cracked fawcett. Water was cold in the shower. I went to the local gym to actually bath and freshen up. I stayed at the brand before and this location should be stut down and completely renovated.
Eli
January 24, 2024
There are a lot of aggressive and or sketchy looking patrons/residents in and out of the hotel rooms giving off a feeling unsafe.
The wifi does not work either and the front desk staff is almost never at the front.
Dana
January 7, 2024
Absolute worst service in my professional life. They failed to honor my reservation and made no effort to rectify their mistake. To make matters Extended Stay would not make any attempt to assist us in finding any rooms at suster hotels. Excuse was they gave away my room and other rooms were out of service due to roach infestation. Do not stay there under any circumstance.
Tony
December 4, 2023
The property was in a good location. Very close to a lot of dining and shopping options. I didn’t like that the property was out dated and not well kept.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Cleanliness
- 2.7/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 141
When you stay at Extended Stay America Suites Richmond West End I64 in Richmond, you'll be in the suburbs, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 12.2 mi (19.6 km) from Virginia Commonwealth University and 12.9 mi (20.7 km) from Broad Street.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 142 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 142 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Services & Amenities
Most popular business facilities
Private ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Show More