Magnificent beautiful hotel in Sentosa!
The air conditioner worked very well - because the windows don't open, at first it scared me, as I can't sleep well without fresh air. But the ventilation works well, so there were no problems.
Breathtaking views from the room window, and especially from the observation deck of the upper “adult” pool on the 7th floor! All infrastructure and interesting places of Sentosa are very close.
The lagoon pool is shared by 2 hotels, so it is always crowded and there are parents with children. The adult pool on the 7th floor is quite small, but if you try, you would find moments of privacy. In the evening you can sit on soft sofas enjoying the sea breeze near the pool bar.
Breakfast was a kind of disappoin**ent - it seemed to me that it was a little poor and did not at all correspond to the level of a 5 star hotel. Also, the breakfast staff were not always courteous.
The staff at the hotel reception was very supportive, but due to the strong accent, I didn’t always understand the first time or even the second time what they wanted to say. However, after staying in China, where very few people speak English even in hotels, this is where to complain sin.
The room cleaning is of high quality, all towels and even bed linen are changed every day.
The hotel does not provide beach towels; if you need them, you can buy them at the beach shop for $20, or bring them with you. Towels are provided near the pool only.
The hotel provides a complimentary shuttle service every half hour to the nearest Vivo City shopping mall, where you can find many shops and restaurants of any cuisine, as well as a food-court and a metro station. Also, the Sentosa Express line which is just 5 minutes walk, is available to hotel guests free of charge and operates until 24:00.
I would like to return to this hotel again, and plan fewer trips out of it, because you can have a wonderful 3-4 days stay just on Sentosa.
Very Good
3779 Reviews