From arrival to departure, my family felt welcome and safe in our clean and cozy cabin. Chieko was so helpful when we arrived. I have 4 daughters and she went out of her way to say hello to them and put smiles on their faces. They really enjoyed feeding the Koi fish in her pond and riding on the boat. Our first ever family trip was scheduled for the week the pandemic shutdown the nation. She worked with us so much to make this finally happen. Her staff went out of their way to help in any way they could, as well. Thank you for helping make our trip smooth! We will be back as soon as we can!