"The worst hotel accommodation for so many days of self-driving tour, marked with five stars, empty tables, no corresponding management and service!
Opened in March, it has been open for more than a month and is still claiming trial operation. As a five-star hotel, this is an excuse
The hardware conditions are good and there is a five-star decoration, but the service is not talked about. When I check in, I will have a group of guests without queuing. The 2 front desks have a room card for a long time. The room temperature is still 27.5 degrees from 3 hours to 0 pm. The room is not ventilated and hot air is not open. It is April weather! Finally, the negotiation changed the north-facing room and there was 24 degrees barely sleeping. In the morning, there were decoration workers sweeping the floor. As a five-star hotel, there was no access control management, and the takeaway brother also went upstairs at will!
Breakfast is also four-star standard, drinks have no juice, all automatic buffet machines, ice cream machines are highlights, pastries and bread are very few, the most funny is 7-9 ordering meals, never heard, at least 10 o'clock ends 🔚
Funny thing is that I also found that there is no room guide floor sign, and I feel that it is still being renovated..."
Hotel near Times Commercial Mansion/Wanbo Square,Baoding
Featured facilities: Pool, Executive lounge, Butler service
Excellent
2777 reviews
9.6/10
1 night
From €47
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9.7/10
Excellent
CCaicaimuziWe stayed here with our family for a spring outing during the Qingming Festival, and the experience was excellent! The room was spacious. Xiao Zhao at the front desk was patient, friendly, and approachable. The location is convenient, surrounded by lush greenery and a tranquil environment, making it super easy to go out for spring walks. There were no detours to restaurants or attractions. The hotel was quiet and peaceful overall, creating a wonderful atmosphere for relaxation. We felt warm and comfortable, and the whole family was very satisfied.
Ccaiec8888Thank you again to Wyndham Xiongan Hotel, and I especially want to commend my personal butler, Manager Huanhuan. Her service went beyond routine politeness; it was a proactive and considerate approach. Before I even made a request, she had already thoughtfully considered everything, from a morning greeting to weather-based travel suggestions – all of which made me feel incredibly at ease and warm. She always resolved issues with a proactive attitude, her genuine smile and efficient actions ensuring a high-quality and reassuring experience in every detail of my stay. Huanhuan truly defined exceptional butler service and left an unforgettable impression of this hotel. Highly recommended!
GGuest UserIt's really great. We are traveling with a baby of one month old, so we thought there would be a lot of inconvenience during the trip, but the hotel's service is really perfect. All the service staff provided as much help as possible after seeing us. Thank you very much! The hotel's breakfast is great. Many hotels now have pre-made dishes. Many of the dishes in this hotel are fresh and have some local specialties. The hotel is very new, has complete facilities, and is very clean, which makes us feel more at ease with our children. Thank you to Miss Amanda at the front desk for giving us a towel (later I found that it was lint-free). This doesn't affect my desire to stay here next time, because you guys are really nice! Thank you, I will test it after staying here😊
AAnonymous UserThe hotel environment is very good! The room is spacious and warm and lovely! The food is also delicious! The service is patient and meticulous. No matter what happens, the service staff will help you solve it immediately! Special thanks to Wang Qingmiao and Zhao Ruotong, two staff members, who quietly prepared a big cake and sent it to the room. It was an unexpected surprise. My son was very happy on his birthday that day!
GGuest UserThe room was clean and tidy, the facilities were complete and the function was intact, the network speed was fast, the TV was clear, the sound insulation effect was great, and the living was particularly comfortable and completely exceeded expectations. Xiao Wu Xiaohuo at the front desk was warm and thoughtful, and the check-in and check-out were efficient and fast. Convenient parking, will choose this hotel next time! Highly recommended!
Uuljjatxa121I stayed for two nights during the Qingming Festival, and the service was excellent. After booking, a butler contacted me to register my car plate number and other details. The hotel's location is fantastic, right next to a mall with plenty of dining, entertainment, and shopping options. It's also just a few kilometers' drive from Xiong'an Xinma Forest Park. Let's talk about the facilities first: I went with my child, and there's a playground in B1. They even added an extra 'naughty castle' during the holiday, which my child absolutely loved. The children's play area is quite small, really only suitable for one to two-year-olds to play in briefly. The two building block tables had a limited number of toys, so I'd suggest adding more. There are also some electronic entertainment facilities that require tokens to play. There are two heated children's pools, but they are a bit small. I wouldn't recommend going if it's crowded, as it would be like 'dumplings in a pot.'
Next, breakfast: if you go around 9 AM, you'll have to queue for about 15 minutes, but they opened two restaurants, so the efficiency was still decent. I only had breakfast at the Chinese restaurant. The variety wasn't extensive, and the taste was average, but it was sufficient.
Finally, the rooms: we stayed on the 8th floor and booked two rooms. One of them still had a bit of a new renovation smell. After I mentioned it to the butler, they promptly brought an air purifier and even a fruit plate as an apology. Anyway, the service was quite reassuring. I'll definitely stay here again when the weather gets warmer.
DDARK-KI am extremely grateful to the hotel's Golden Key Brown, for bringing me a pleasant and unforgettable stay experience. I came to Xiongan New Area on a business trip. Brown provided me with a great deal of assistance, ensuring that my travels went smoothly. He arranged an airport pick-up service for me. Since the driver couldn't speak English, Brown thoughtfully provided a Chinese-English translation card for communication with the driver. He also arranged in advance the room type that I liked. The hotels in China are highly intelligent, and I really like Chinese hotels.Brown also prepared welcome fruits and a welcome letter for me. The welcome letter provided a detailed introduction to every part of the hotel, which I could refer to whenever I needed. The hotel covers a very large area and has numerous business premises. The content of the welcome letter was of great help to me. The hotel also offers free rides on sightseeing vehicles, and the scenery here is extremely beautiful. I truly enjoyed my stay at this hotel.
I would like to express my sincere gratitude to Xiongan International Hotel for their warm hospitality.
MMowangdelaopoThe hotel is very conveniently located, and it only takes a few minutes to get there after getting off the highway. The housekeeper Xiaowei provided very thoughtful service, and helped us upgrade the room to the small column suite, which the children were very surprised and liked. The private hot spring in the room was clean and hygienic, the buffet breakfast was rich in variety, the hotel had a naughty castle, and there was also a Qingqing ranch where you could walk your kids around, and the beautiful Baishishan Mountain. It was simply a treasure hotel, and I have recommended it to my friends.
I would like to thank the beautiful housekeeper Xiaowei. We left our things in the room when we checked out. Xiaowei contacted us in time and helped us contact the courier to return the items. Thank you 😊
A very satisfying hotel trip~
GGuest UserThe room layout is reasonable, and the bathroom and sleeping are completely separated. Floor-to-ceiling windows, the view is very comfortable. The parking lot is large and you can park wherever you like. The breakfast is very good, with many varieties and a lot of choices. The front desk service is excellent, such as Spring Breeze Buddha Noodles. They proactively provided two room cards, which gave us great convenience. It was almost perfect, but there is still a little regret, that is, the floor drain in the bathroom is not smooth, so I can only deduct one point.
SsaintdengThere are indoor and outdoor hot springs and a constant temperature swimming pool. The children had a lot of fun and insisted on staying. The hot springs were clean and hygienic, except for the fluff of catkins floating on the outdoor hot springs. The hotel room is moderate in size, the bedding is comfortable, it is very quiet at night, and I had a good rest.