Valued Stay Sun Prairie

I love the room. I wish though when i stop in early the they would of taken my information payment, etc. I was going to a football game in Fall River and wouldn't be back til late.

I called in advance to determine whether I could stop early in the afternoon to check-in - only to get my room key. I was told Yes. When I arrived, there was no one at the front desk. There was a sign that instructed you to call for assistance. That didn't work. There also was a Ring doorbell which did nothing the first two times I used it. On the third try, someone did show-up and said there is No early check-in but upon looking-up my reservation agreed to give me my room key. Strangely I had to put down an additional $50 security deposit. The room was very small and extremely dated. However, the king size bed was comfortable. The parking lot is full of pot-holes. At 9:00 AM the next morning, there was no one at the front desk to check-out. I had to leave the lone room key I was given in a drop box. Hopefully I get my $50 deposit back without a delay. There was a Bunn coffee maker in the lobby but no coffee in it.

The room was clean and the bed very comfortable. Good, no frills and affordable place to spend the night.

we got there and the property manager said we couldn't stay because i wasn't over the age of 21. i am 19 and my fiancé is 22. we've stayed at many different hotels together and never came across this issue. when we tried to work with the manager she said it was in the policy but NO WHERE on the website or in the building was a policy stating that. when we asked to see the policy she printed it out but refused to show it to us. she said she was refusing us service because she didn't show us the policy when we asked to see it. the way she handled the situation was way out of control. she called the cops on us because we were understandably upset that we drove 8 hours and couldn't even stay in the motel. and called me underage and said i was not an adult because i can't buy cigarettes or alcohol. which makes no sense. she locked the window and called the cops on me and my fiancé. she was also looking in all the windows of the motel, she stated that we are permanently banned from their 8 location because she refused us service. over all a terrible experience. when we asked to get our refund she said she doesn't do refunds at all so i had to get a hold of an ******* agent and after the agent contacted the property she gave us our refund.

For shure, the property need more care. It's getting old and a little bit of love will be helpful.

No staff present at hotel during either check in or check out.

Exceptional value for the stay. Nice people and clean room

Older hotel, but was clean and very comfortable.

The hotel room was tidy and neat. Older set up with the tiniest shower stall ever. It was a nice place to stay though, quiet and private. I enjoyed my stay.