Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jan 21, 2026|Junior Two Double Suite With Ocean View
Guest User
A vibrant and energetic hotel with an absolutely beautiful ocean-view room.
The hotel staff were all very nice, especially Tony at the front desk during check-in, as well as the pool and ocean center staff and the online customer service team, who provided fast and professional responses.
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Price per night from:PHP 10,384
Posted on Mar 24, 2026
minjoototo
The location is fantastic, and the views are amazing! The service is excellent – you can always trust Lotte. If you book a stay that includes lounge access, you don't have to worry about where to eat in expensive Guam. The food caters to Korean tastes, which is a big plus! I compared several places, and this one is definitely my style. It's close to both Tumon Beach and Gun Beach, making it perfect for water activities. The infinity pool also has a stunning view! They have a lot of events too – it's just the best!
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Price per night from:PHP 11,598
Posted on Sep 23, 2025
Kaho ringo
The room was very spacious!
However, the hotel felt quite old, with the balcony floor peeling and rust everywhere. 💦
The thing I disliked the most was the ants on the living room floor...
This was very stressful.
Shampoo and other amenities were provided, but there were only bath towels and no face towels.
The shower pressure was weak and the hot water was sometimes a bit hard to come by.
Some of the front desk staff were very friendly, while others were a bit unfriendly.
The price was cheap, so I guess it can't be helped.
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Price per night from:PHP 14,018
Posted on Jan 13, 2026
Nalanipps
I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
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Price per night from:PHP 8,201
Posted on Mar 19, 2026|Royal Deluxe Room
Guest UserThis was my second stay this year. Just like last time, even though check-out is at 12:00, the room key stops working around 11:00 AM. This means I have to go to the front desk specifically to sort it out. Other than that, everything else was absolutely perfect. I particularly thought the staff were wonderful.
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Price per night from:PHP 6,703
Posted on Jun 7, 2026
Guest UserThe kids loved the water park! It's close to the airport, and there's a supermarket and outlet mall nearby. I wish the breakfast menu was more varied. Looks like there's an expansion project going on, so it should be even better once that's finished.
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Price per night from:PHP 7,954
Posted on Nov 29, 2025
Guest User
It was convenient to have a Korean staff member at the reception. However, even without a Korean staff member, communication was easy and everyone was friendly. The facilities felt a bit dated, but they were still clean. I booked an ocean view room, but it was only partially visible from the balcony, which was a bit disappointing. Still, the view of the ocean from the pool was so beautiful that it was worth it. The connection was convenient, and since there weren't many people, I had a great time. Breakfast was good, but the dinner buffet was under construction, so I couldn't use it. The gym was great. I recommend it.
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Price per night from:PHP 13,324
Posted on Jun 4, 2026
Guest UserI love the location , as it's a family area. The beach next door I nice with covered tables, and there's a lifeguard. It's a great opportunity to see local families having fun, and lots of kids without the tourist crowd. In the late afternoon you can see the large canoes practicing and racing. Go to the beach in the morning and late afternoon and watch the sunset. The resort staff are very helpful and kind. The red Tumon shuttle picks up out front. All in all a very good location. I'll be back soon!
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Price per night from:PHP 5,516
Posted on Feb 8, 2025
Ruby Ann Sisonthe location and the room are awesome. We have the ocean view with balcony. We enjoy as family the scenery of sunset. We also love the amenities: the pool area is good for a family bonding, there is a place for toodlers and parents to enjoy.
the staff are all welcoming and friendly. The food also are superb, esp the buffet: everyday has a theme for the lunch so it really makes your appetite hype.
The room is clean and big, my toddler really enjoy walking around the room. The comfort also is huge with its bathtub.
We really enjoy our vacation and we really recommend the place.. The price really worth the accomodation.
Thank you Hilton Guam, till next time!
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Price per night from:PHP 11,142
Posted on Sep 25, 2024
Baijiahei2006
Good location, only 26🔪 taxi from the airport, free WIFI is not good, intermittent, thin quilt, no toothbrush, kettle, microwave, hair dryer. Front desk staff, good service attitude. Opposite is the police station. Downstairs is ABC supermarket, very close to DSF duty-free shop. The price is also relatively affordable. When coming to Guam, it is better to rent a car at the airport. The bus in the city is not convenient, and there is no bus at many attractions.
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Price per night from:PHP 5,425