Taiyuan Meilan Light Luxury Hotel (Tongda Street Subway Station)

As soon as we entered the room, the smell of cigarette smoke was very strong. I looked carefully and there was an ashtray in the bathroom, and there was still smoke in it. And the towels were not cleaned. It looked dirty, just like the picture when I walked in! The front desk is also lazy and unprofessional. The room rate of less than 500 yuan a night is really not worth it. It is a very unprofessional hotel. Will never choose again!

This hotel is close to Jinci Temple, not far from the airport, there is a subway from the city, and the price is right. In fact, the Jinci Temple is really close to the hotel, and it costs 20+ by taxi. There are also direct buses, and it is almost the same to take a taxi back from the old county, and it is easier to call a taxi. There is also airport pick-up and drop-off service. The car is also from the hotel. It is very luxurious. The driver is also very nice. The room is large and new, with two sinks and a washing machine (although it is not used). The bedding is very comfortable. Don't add two more water to the wine. There is a supermarket next door to the hotel, and Lingzheng fried chestnuts, the chestnuts are really delicious. The "Nine Jin Noodles" that can be reached by bicycle is really delicious, and dine-in is better than takeaway. The coffee in the hotel lobby is also good. The only thing is that the decoration of the room is still smelly, and the windows need to be opened.

Treasure Hotel, suitable for business and family travel. 1. Pick-up station service: This is a very considerate service. The driver, Mr. Zhang, is warm, thoughtful and talkative, which makes people feel the simplicity and kindness of Shanxi people. 2. The lady at the front desk is beautiful and enthusiastic, with considerate service and pleasant communication! 3. The hotel breakfast is rich and healthy, with a wide variety. 4. There is a large supermarket and a restaurant street at the entrance of the hotel, which is very convenient! In short, I am very satisfied with the hotel I booked this time! Will come again!

My relatives traveled to Shanxi together. The last stop before leaving Shanxi was Taiyuan. I booked two light luxury twin rooms, one for personal use and the other for relatives. I originally considered whether to book a hotel closer to Taiyuan South Railway Station. I heard that the food in Taiyuan South is more convenient. Later, I considered that Meilan Light Luxury provided an airport drop-off service and decided to choose Meilan Light Luxury. (Later, I found out that there is a supermarket downstairs, there are many food stalls in front of the door, and there are countless restaurants nearby, so there is no need to worry about eating.) The booking process went smoothly, and the money was paid and the reservation was confirmed, so you can travel with confidence. Unexpectedly, when I was climbing Mount Hengshan on the third day of the trip, the hotel called and told me that there was a tour group temporarily requesting to continue the stay on the day of check-in, and I could not move the room, and asked me to check out and book another room type. Makes me very unhappy. First of all, I have already booked and paid for the room. It is wrong for the hotel to ask me to check out and book another room type to solve the problem. The hotel should take the initiative to solve the problem instead of asking me to solve the problem. Secondly, I am traveling abroad, and I have no way to change the room, so I have to contact Ctrip to explain the situation, and hope that it will not affect my stay. Ctrip immediately contacted the hotel, and then replied to me, saying that they had already communicated with the hotel, and there was no problem for me to check in on time. I will continue to travel with peace of mind. Two days later, the hotel called again and mentioned the same thing, asking me to check out and change the room type. I was very upset at the moment, so I contacted Ctrip again, and Ctrip also contacted the hotel again, and replied to confirm that there was no problem with the check-in. When I checked in at the hotel in Taiyuan, I directly explained the process of contact in the past few days, and I also clearly said that I was worried that the hotel would arrange two rooms with poor conditions for me. The front desk told me that it would never do this, and the room was ready, so I could stay at ease. This was an unpleasant experience before I checked in, but the service staff at the front desk were very professional and handled my housing arrangement in a professional manner, which made my stay very pleasant, and so did my relatives and friends. The smart control device (Xiaodu) in the room is also very interesting. I have been testing the functions of Xiaodu, and I will say "Xiaodu Xiaodu Thank you", Xiaodu will answer "You're welcome, we are friends", and then play a song on the Internet such as Thank you. Asked again, "Xiaodu Xiaodu, what should I do if I don't have enough money?" Xiaodu replied, "If you are short of money, first, you can borrow money from relatives and friends..." But Xiaodu couldn't wait for the second. In short, the check-in process was not affected by the unpleasant contact experience at the beginning. On the contrary, I recommend you to come to Meilan to live in a light luxury. The room is good, the breakfast is good, and the surrounding environment is good. You will definitely have happy memories. In addition, it is worth mentioning that a bottle of red wine is provided in the room for free, and we had a great time drinking it.

The front desk service is very good, the hotel facilities are smart, but the open-air parking lot is too far away, if it rains or snows, it will be dirty, the room is not hygienic, remove the tea and wash, there are snacks left by previous guests

I booked the Lexiang double bed room, and when I came to the front desk, they said that this type of room only has front and rear rooms, so you can mark it clearly on the Internet, okay? I changed to another room type, but I still opened the last room for me, let me make a trip for nothing, and then said that there is no other big bed, I don’t want to solve it, let me call to cancel the order, it is really unprofessional, too lazy Canceled, I said the standard room is okay, and then... I went to the room and there was the ID card cover of the previous guest, hair everywhere, diapers in the trash can, and used teacups... It is obviously a dirty room, The waiter explained that a guest in this room had changed rooms, and they didn't come to see it. I was really drunk, and I changed another room with my things, and there was parking. I called and said that there was no parking space, and told me It said that as long as it does not block other cars, you can stop at will. If the car is scratched, will the hotel be responsible? There is no professionalism at all. I have stayed in this newly opened hotel several times. This time I am really speechless!

Because I chose this hotel for Jay Chou's concert and booked it half a year in advance. The communication was very good before and they helped me change the standard room. Less than a week later, I was told that I needed to pay the difference. I really wanted to complain, but in the end the communication failed. It needs to be replenished, and the next step is also very unpleasant. I was given a room card during check-in, which was very inconvenient. I wanted to ask for another one, but I was told that I needed to pay a deposit of 50. It was money from the beginning to the end. It was really a hassle. Damn, it’s really okay. I checked out on the last day and I needed to pay $30 if I checked out half an hour late. There was no service from beginning to end, it was just money! I was going to call the Shanxi government to make a complaint. From beginning to end, the government was very friendly about the concert, but the hotel was terrible... I didn’t want to make people angry, but it was terrible...

When you go out, hygiene is very important. Looking at the pictures, I thought this hotel should be pretty good, but when I actually checked in, I found that it was not clean. There was hair on the room floor and bathroom. There were still large pieces of cigarette ashes left in the living area. There was water underneath the slippers in the slipper storage area. Hygiene makes people feel bad and uncomfortable. In addition, when two people share a room, they insist on only giving one room key, which is unreasonable. They are not even willing to give me an electricity card. I'm not satisfied with the poor performance of a hotel in this price range.