Cha-AN Hotel Ueno

First of all, the cleanliness of this B&B was okay when we checked in. However, because we stayed for five nights, it was not cleaned at all during these 5 nights. The towels were not changed because we made a reservation on Trip.com and later read reviews saying that the B&B was not cleaned. , I personally sent an email to ask them how much it would cost for daily cleaning, and the reply I got was that they would provide free cleaning every day. Because I could still cancel the reservation for free at that time, but I received a reply saying that the room was not canceled because it had been cleaned. But after I actually checked in, they said sorry that they were wrong and there would be no cleaning at all. Such a reply gave me the impression that this B&B has no integrity at all. Later, I found that the toilet exhaust fan in the room was broken and asked them to repair it. Unexpectedly, their reply was that the toilet in the room I stayed in did not have an exhaust fan. At that moment, I was so angry that I didn’t want to talk anymore, but it was clearly visible on the toilet. There is an exhaust fan (Room 201). Anyway, I will never stay in this room again.

Normal, check in is troublesome

It's like airbnb, not a hotel. There is no room cleaning. There was no changing of bedsheets and towels, not good at all. We stayed 5 nights, reusing the sheets every day. Cleanliness seems clean But when moving the furniture It's full of dust. The common areas are not very clean, garbage is not collected, shampoo and shower cream are the same. It is not good for washing hair. Contacting the school is difficult because they can only be contacted via telephone. The advantage is the location is good, there are convenient shops nearby. Near Ameyoko Market, near the purple building, easy to drag your luggage to the subway station.