Super Hotel Premier Ikebukuro Tennen Onsen

The hotel is situated in a relatively "quiet" area, it is about 6 minutes walk from Ikebukuro Station. . There are convenience stores nearby. Check-in was quick. The staff serving me doesn't speak English very well, but she tried her best and used her phone to communicate with me using Google Translate. All the staff we encountered are very helpful, polite and professional. The room is relatively small, two of us stayed in a triple room but still had a hard time opening both our luggages. Some amenities like toothbrushes, razors, etc. are available in the lobby after check-in. I purchased the room with breakfast buffet and it's well worth it. I wouldn't say there are lots of options, but there are enough and quality is good for its price. The breakfast staff is only one person and she worked very hard to replenish the items as soon as sometime takes something from a dish, and keeps the area tidy at all time. The onsen is small but very good after a day of walking. I would stay again.

The rooms are clean and modern. The onsen is small but adequate. The one star is for the lack of service from the front desk. They won’t call for a taxi. They won’t make a restaurant reservation. The only restaurant recommendation is in Ginza rather than Ikebukuro. The service is severely inadequate. We have traveled the world and have never had a front desk refuse to help us with restaurants or taxi service.