Guest User
April 25, 2024
Regretfully I must give just 2* to the hotel Vesna because it is worse every year. Some rooms are renovated but most of them aren't. They are so very dated that they don't deserve even 1*. Floor dirty and couldn't be cleaned any more, windows old - I think they haven't been renovated and painted from the opening, beds unconfortable and need to be replaced as it is almost imposible to sleep, bathroom dated, shower very small and too high to step in, no refrigerator in the room althoug there is a place for it etc. Wardrobe big enoug thoug. Food very plane and average. It was be better before. Organisation awfull. New staff on the reception doesn't know how to work, therapies totals desorganised, the elevator to the hotel Mladika didn't work, so no way to get there (only if you get out). Internet very bad. Many times there is no connection at all. You even cannot pay the bill with a credit card if the internet is not workihg. The only positive thing is very, very kind and smiling personel at the therapies, the quality of the therapies and some old personel at the reception. And a big plus for the shop at the hotel althoug it is private and not part of the hotel. And they have a problem with the internet too as they are connected to the hotel internet for card payments.