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5 star

Windsor Arms Hotel
4.1/5101 Reviews

Windsor Arms Hotel

Downtown Toronto Toronto|0.74km from Art Museum at the University of Toronto - University of Toronto Art Centre
My wife and I stayed at the Windsor Arms September 16-19, 2022. On Saturday we returned to the hotel around 10:30 PM, tired from a full day of sightseeing. We found the entire ground floor of the hotel occupied by screaming young people celebrating a wedding, and the ballroom dominated by a very raucous band. Needless to say, we were unable to sleep. When we called the desk to request that the amplifier be turned down, we were flatly refused. No relief; forget it, we have a party going on. Our second call did not even elicit sympathy from Calvin; he seemed affronted that we would even call to complain. To add insult to injury, when we finally drifted off to sleep after 1:00 AM, we were abruptly awakened by, not one, but two different phone calls--presumably Calvin venting his anger at our complaint. When we checked out on September 19, I complained to the desk attendant and requested some compensation for our inconvenience. She very quickly informed me that would be ”impossible.” I asked to see her supervisor and was told that ”only the ”owner” could grant relief. Of course he was not present, and she refused to give me his name or contact information. She did promise to have him call me--what a hoax. Two weeks have passed without any call, and without any apology. Bottom line: don't come to the Winsor Arms for a good night's sleep. Mike Henke

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Business travel

The St. Regis Toronto
4.3/5127 Reviews

The St. Regis Toronto

Downtown Toronto Toronto|1.93km from Art Museum at the University of Toronto - University of Toronto Art Centre
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

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Explore Guest Reviews of Hotels in Toronto

Searching for hotels near Art Museum at the University of Toronto - University of Toronto Art Centre? Compare room rates and reviews to find your ideal stay.
Samesun Toronto
3.9/5125 Reviews
Downtown Toronto
I stayed with Samesun in Toronto in Mars 2023. They have a 24 h open reception. The check in went smoothly, the rooms, bathrooms and showers were clean! You have a charger and a small lamp by your bed and curtains to separate yourself from the other’s. The best thing about the stay was the free of charge breakfast in the morning! Coffee, bagels, waffles, cereal, fruit etc.. so nice.
The Annex
4.4/5103 Reviews
Downtown Toronto
This is a beautiful hotel, situated at a great part of the city with a great vibe throughout. Loved the bath products. Hotel staff very friendly. Great places to eat nearby. They make the best coffee at Hotel Lobby.
The Anndore House, Part of Jdv by Hyatt
4.4/5107 Reviews
Church and Wellesley
The hotel is located at the intersection of Metro Line 1 and Line 2: 300 meters outside Bloor-Yonge Station, and a small black building in the alley. Outside the window, the green leaves are sparse. Retro-old old-fashioned telephone, some very literary thick books. The most amazing thing is that there's a vinyl record. Pull it out of the cover and put it on the Crosley disc. Enjoy. No coffee maker, instant coffee available in the cockroach. However, the kettle is SMEG, an Italian luxury brand.
Kimpton Saint George Hotel, an IHG Hotel
4.4/5108 Reviews
Because the hotel is just across the road and close to the subway station, the facilities introduced are also good, so I chose this hotel without hesitation. After I stayed, I felt very bad. It was the worst hotel I stayed in in Canada. I checked in the first night. We checked in at Niagara Falls and it was almost nine o'clock in the evening. We booked a double bed. The room was gone, and Ctrip could only change rooms the next day after the negotiation, and the trouble caused naturally need not be said; the next morning, I found that there was a reminder of the consumer text message at 3 o'clock in the hotel on the credit card. How to get it out was inexplicable, and it scared me to quickly close the credit card transaction function. Later, I was fortunate to have Ctrip help to solve it in a timely manner; I finally changed to a twin room the next night. Unexpectedly, this room was near the subway and it was too noisy to sleep all night . Fortunately, we stayed at this hotel for only two days! The most profound lesson is that when you deposit at the front desk of the hotel lobby, do not leave your credit card with your credit card, and do not easily give it to the front desk customer service. Special thanks also to Ctrip's customer service for helping to solve all the problems effectively and timely!
The Yorkville Royal Sonesta Hotel Toronto
4.2/5135 Reviews
The location is in the center of Downtow, which is first-class and convenient. Opposite is the Royal Museum, Ceramics Museum, etc. It is worth visiting. There are 2 supermarkets, TIM coffee, and McDonald's on the left and right of the hotel. About 200 meters to the left is Luxury Street, LV, and Van Cleef & Arpels. There are all kinds of treasures, so you can just walk around and browse. It is really a surprise. The hotel has a classic style, there are not many people, there are no tour groups, and it is not noisy. I like it. There is no buffet for breakfast, it's a la carte, which is pretty good. I particularly like the large amount of hot water in the bathroom. The sound of the air conditioner is a bit embarrassing. The lights in the room are a bit dim, but the space is large enough and you can vaguely see the luxury of the past. The front desk service attitude is very friendly. All in all, it's very cost-effective. Will continue to choose to stay.
Avalon Suites Yorkville
3.8/5104 Reviews
The entrance is not easy to find, and you have to check in after 15:00, and you will have to pay extra at other times. The packages are more suitable for couples or families, but may not be suitable for singles.

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