Palace on Ganges - Heritage Hotel
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Palace on Ganges - Heritage Hotel

Stay at Palace on Ganges - Heritage Hotel in Varanasi, a 3-star hotel with 6.4/10 from 44 reviews. It offers good value with quality service, and prices start from US$103.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

UDUPI SHRI KRISHNA MADHWA Mandir Temple: 0.08 km away

Assi Ghat Varanasi: 0.06 km away

Kasi vishvanath: 0.07 km away

Amenity Highlights

Leisure: Beauty and makeup, Hair and beauty salon, Horse riding

Pets policy: Pets are not allowed.

Food & Drink: Room service, Restaurant, Convenience store/kiosk

Palace on Ganges - Heritage Hotel

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Amenities
All amenities
Property Description
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Cleanliness6.3
Amenities6.3
Location6.6
Service6.4
Surroundings
Airport: Lal Bahadur Shastri International Airport
(31.8 km)
Train: Varanasi Junction
(6.2 km)
Train: Kashi
(6.4 km)
Landmarks: Assi Ghat Varanasi
(<100m)
Landmarks: Kasi vishvanath
(<100m)
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8

Basic Room

1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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28

Deluxe Room

1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Room Details
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7

Heritage Room Lower Floor

1 Queen bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Verified Reviews
Average for similar properties in Varanasi
Reviews frequently mention
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2026
The hotel is reasonably well located, within walking distance of the Ganges. However, it is situated on a very busy street corner, and the noise level is substantial—both outside the hotel and inside the rooms. The rooms are marketed as luxury rooms, and even if *Palace on Ganges – Heritage Hotel* were to be reborn in Nirvana (to stay spiritual, given that we are in Varanasi), it would never come close to qualifying as a luxury hotel or luxury rooms. The property is worn down, and even a loving touch would not be sufficient—what is needed is a complete renovation. Most rooms have no windows, and hot water has yet to make its way to *Palace on Ganges – Heritage Hotel*. If I am to praise *Palace on Ganges – Heritage Hotel* for anything, it would be the restaurant, which serves simple but quite decent food. The restaurant staff genuinely do everything they can to ensure a good experience. One can only wish that this level of service had spread to the rest of the hotel staff.
p‍o‍c‍o‍2‍0‍2‍5
March 26, 2024
It is located ***** the Ganges River, on a road where rickshaws and taxis pass! The interior is also wonderful! You can see the Ganges from the restaurant attached to the hotel.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 16, 2025
Palace on Ganges Is probably one of the best location to visit Varanasi. Very close to Assi Ghat to attend the morning and evening prayers. We got a very clean room with all the necessary requirements, safe slippers etc.etc.. Staff very attentive and kind. Must apologize with the restaurant staff that had to deal with our noisy group that kept changing orders resulting in not remembering the chosen dishes. special thanks to the porters, the front desk and especially to the young waiter Shivang who managed to keep calm and respectful all the time inspite of the not so well mannered people he had to deal with.
G‍r‍a‍n‍d‍T‍o‍u‍r‍5‍8‍5‍0‍1‍2‍8‍2‍3‍9‍2
November 8, 2025
1 - this hotel has a fake misleading modern building photo in its business google site. It's really an old colonial building. See photos below. 2 - the "upper level" room I reserved is not "up" either in hight or in quality. "Upper" means only that it's not on ground level beneath the entrance / reception. 3 - upon arrival late at night we were assigned to the worst possible room: Right next to reception; windows right next to honking cars. I had reserved four months in advance, paid in full, and booked for seven nights. One would expect some kind of better treatment. 4 - upon my demand the next morning we were assigned a room on the 2nd floor. My request to speak with the manager was ignored. 5 - four out of seven nights there was no hot water. It comes and goes. 6 - one day we returned at 9:00 pm, to find that the room had not been cleaned. By way of 'apology', they added a third water bottle to the two daily complimentry ones... 7 - I then asked the reception manager for the 2nd time to speak with the manager. He promised to arrange it; nothing happened. 8 - I also told him I have a bitter negative feeling about this hotel. He wasnt impressed. 9 - the next day I told him I expect some kind of compensation. Again he wasnt impressed. 10 - on our final day the receptionist forgot a 4:00 am wakeup call. 11 - at checkout, my two credit cards (no prblms all over india and varanasi) were rejected by the hotel's three charging instruments. Location: 100 meters from Assi Ghat. For immediate face2face interaction most of the staff are VRRY service oriented.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2025
Great location. The rooms are adequate but noisy - bring ear plugs. We were room 105 and we did not have hot water- it’s hot in India so that’s not such a big deal. Other rooms had hot water. The beds and pillows are comfortable. The room is clean and ok. The bathroom lights and fan work on a sensor but it doesn’t really turn off - in order to sleep without the fan noise we had to turn off the master switch - luckily the air con still worked. The fan is set in the bathroom wall with some board beside it. The board is bucked and lifting which allows access for mosquitoes- bug plugs are provided. The hotel restaurant and free breakfast is not recommended. The tables and placemats are not that clean and there are flies everywhere. I recommend having breakfast at Sparrow Cafe, Mohit, or Terracotta cafe which are all quite close. Regardless of the drawbacks the close location to Assi Ghat makes the stay here worthwhile. Remember this is Varanasi so no eggs for breakfast and no beer at night. The coffee is instant - there is no espresso machine on site.
M‍a‍c‍h‍i‍e‍l
June 10, 2025
The property was being painted inside resulting in the room smelling like chemicals. The internet was terribly slow and kept disconnecting. The aircon is old and noisy. The floors were quite dirty. Rest of the room was perfect
R‍i‍s‍h‍i
May 28, 2025
This property was well located but the rooms were not as clean as I would like, there is lots of dust and because they are renovating there was a paint smell. Breakfast area is quite poor and needs to be renovated , the food was great from the kitchen and the staff friendly
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 10, 2025
Good location near the Ganges. Hotel has seen better days, but it served us well. We had a basement room, which was nice and quiet. Dinner was less than satisfactory. Shame no alcohol was served as the hotel has an enviable rooftop restaurant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 14, 2025
I was part of a group travelling to Varanasi during the Kumbh Maya. Our tour operator had booked, confirmed and paid in advance for 10 rooms for two nights. Our booking was cancelled by the hotel by email the night before check-in with no satisfactory explanation given. We can only assume that, with the success of the Kumbh Maya, the hotel realised they could get significantly more per room. It doesn’t matter how great a hotel might be if you risk being left stranded with nowhere to stay. It shows an utter disregard for the welfare of their guests and no sensible traveller should be booking with them.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children aged 8 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 8–17 years old
Contact property
Adult
INR 1,500.00 (approx. US$16.23) per person per night

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:INR 300.00 (approx. US$3.25) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2001
  • Renovated: 2022
  • Number of Rooms: 21
Phone:+91-542-2315050
When you stay at Palace on Ganges in Varanasi, you'll be in the historical district, just steps from Assi Ghat and 3 minutes by foot from Tulsi Ghat. This spa hotel is 0.6 mi (1 km) from Sant Ravidas Ghat and 0.9 mi (1.5 km) from Hanuman Ghat.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Varanasi? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

You might be wondering

What are the check-in and check-out times at Palace on Ganges - Heritage Hotel?

Check-in time at Palace on Ganges - Heritage Hotel starts at 14:00, and check-out time is by 12:00.

Are pets allowed at Palace on Ganges - Heritage Hotel?

No, pets are not allowed at Palace on Ganges - Heritage Hotel.

How much does it cost to stay at Palace on Ganges - Heritage Hotel?

Room prices at Palace on Ganges - Heritage Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Palace on Ganges - Heritage Hotel from the nearest airport?

The nearest airport is Lal Bahadur Shastri International Airport, located about 1 hour 3 mins from hotel by car (31.8 km) away.

What’s the cancellation policy at Palace on Ganges - Heritage Hotel?

The cancellation policy at Palace on Ganges - Heritage Hotel depends on your room type and booking terms.

Does Palace on Ganges - Heritage Hotel offer airport transfers?

No, Palace on Ganges - Heritage Hotel does not provide airport transfers for guests.

About This Property

Nearest AirportLal Bahadur Shastri International Airport
Distance to Airport31.76KM
Nearest Train StationVaranasi Junction
Distance to Train Station6.18KM
Average Price FromUSD111
Hotel Star Rating3