Anndion Lodge & Motel Wanganui, starting from the website and advertising of the facility everything looks amazing, the website states “upmarket and homely environment with a pool, sauna, spa pool” now “upmarket” would be a stretch. This accomodation came highly recommended by friends and family who have previously stayed here. The list of issues, the spa pool is unavailable due to the owners not wishing for it to be used. The amenities in our room consisted of 1x bar of soap, the shower gel bottle was empty and the bathroom blinds covered in dust, not to mention the mould in the shower and around the basin drain. It became very clear very fast that the website photos vs the actual room’s are completely staged photos, June 2015 vs November 2021 are very different. Maintenance is also something that’s completely missing. During our stay we where advised no room service would be completed due to “shared air” and covid - 19 and if we wanted towels replaced we needed to leave them outside our room by 10am. So this happened and on our return a pile of fresh towels where left on the floor where we had walked over to leave, e.g. how clean was the floor in our doorway? The reception area was also not available due to covid 19 and “shared air” we where advised to wait outside and press a doorbell for service. The experience was disappointing at best.
39 Reviews