Legoland Beach Retreat

Very cute atmosphere upon arrival but that is the only positive thing I can say about this hotel. Said they ran out of pak n plays so our son had no where to sleeping causing us to stay up all night. You would think a hotel themed for children would have enough pak n plays for everyone. Paid 65$ for late check out hoping to spend the morning using the pool but they closed the pool for the whole day. Waited forever at breakfast for a table. Would not recommend, save your money on this over priced uncaring hotel and stay somewhere else. I have reached out to guest services already but no one has responded.

Beautiful setting. Loved the bungalows with porch and a little playground in the center so the kids can play while others get ready. Pool was awesome for the kids. Breakfast was also good. Staff was very friendly and helpful. Legoland was right across the street.

Do not go to legoland Florida if you have a prosthetic limb! Their staff are not educated at all, and do not treat people well. You will not be allowed on some rides so research before you go. The way my family member with a prosthetic was treated was awful.

We visited the Legoland Beach Retreat from Dallas 7/21/23-7/23/23. I was so excited to do this summer vacation for my two boys. We arrived to the retreat and they were so excited. The retreats are setup like duplex homes which we loved until we walked into our retreat and noticed our neighbors on their patio smoking cigarettes. Upon opening our room door the entire room reeked of cigarette smell. My oldest son has asthma and it was a bummer thinking we spent all this money for a room we possible would not be able to stay in. I immediately reached out to guest services which is another issue I have. The guest services for the Legoland Retreat are at the main hotel so no one was available to come by. I immediately got upset because we didn’t travel with air freshener or anything and we couldn’t air the room out because they were still outside. The manager on duty said she would send someone to come spray air freshener in the room, but they were all sold out so we couldn’t move rooms. I accepted that suggestion and we proceeded to the pool area to eat dinner. The weather was getting pretty bad so they made everyone get out of the pool due to lightning. I do not like that the pool closes at 9 though because if you went to the Legoland Park or any other theme park and want to come back and relax in the pool it’s kind of hard due to the early close time. We did like that there was a small play area in the dinning area and the food was good. We went back to our room and we noticed the room was now getting pretty hot and I attempted to turn the air down. Well the air stopped working :( I turned it down to 63 trying to get it to just come on and blow air but it wouldn’t come on. At this time it’s around 1230-1 o’clock. I called guest services which again they are located at the main hotel and she said the only thing they could do was bring us fans maintenance isn’t on duty 24 hours. Frustrated and irritated we have no choice but to sleep with fans. Maintenance did not show up until 1pm the next day and that is because I called once again asking for someone to come fix the air so we didn’t have to come back to an 80 degree plus room. We get back from LEGOLAND and the air is fixed! Thank goodness. No one wants to constantly have to reach out to customer service on vacation. Be sure to check the kids beds and sheets we noticed the top bunk had dirty sheets and body wash is not given only a small bar soap which wasn’t enough for the 4 of us. Very disappointed and sad as our trip could’ve been so much better if someone would’ve taken the time to just care! There were no apologies or concern given and I truly sucks.

Overall, it was a great stay and I would absolutely recommend staying here or at the other Lego hotels for any Lego lover visiting Legoland. It was definitely part of the whole experience for our family and one of the things that made it so great. There are some differences with the other two hotels, though. They may or may not be better for you depending on what you’re looking for… We loved that the rooms were themed (the whole property was), and that there was a sitting area outside of each room, with a grassy area and play structure for the kids to run around. This was particularly helpful during down time or as we were getting ready. Our room had a beautiful view of a lake, too. The pool area was also so great! The pool is huge, zero depth entry and had a ton of fun legos for the kids to play with. They had life jackets available too, which was helpful. Within the pool area was a nice sandy area for the kids to run around and a larger play structure. We loved that they allowed outside food into the area, because one of the nights we really needed more low key meal options (which we got from Publix, within walking distance - another plus!). Overall, the staff was so kind, helpful and laid back. It made the stay really easy. And while the place is Lego themed (which our kids loved), it seemed like the beach retreat didn’t get as much love or attention / investment as the other hotels. It also seemed less chaotic during busy times which was a plus for us. There isn’t a “front desk” if you need help - you have to dial a number to reach someone. And it didn’t seem as secure (you could drive right in). We didn’t need help during our stay so it was a non issue for us. A negative for us was a lack of a gym or workout area.

Legoland is amazing!! Our granddaughters (9 & 4) had a wonderful time!! We had two day tickets, and spent one day in the main park and one day in the water park, along with one night at the beach resort. Especially appreciated the care the staff at the hotel restaurant showed in regard to our granddaughter’s celiac disease. The park had rides and attractions specific and/or appropriate for all ages, the Lego displays were amazing, and trading Lego characters with staff was so much fun! Definitely an awesome experience for our family!!

This “Retreat” is Expensive, VERY over priced for what you get! When they brag you have legos to play with in your room, don’t believe it when we checked in and got in our room NO LEGOS, we discovered there were ants in our room I don’t mean a few I mean a line of marching ants doing what ants do. So at 11 p.m. we move to a different room NO LEGOs there either (and they say if they’re missing there’s a 25.00 charge to your room when you checkout!) the treasure hunt in the room they also mention in their amenities - legos on the kids bunk beds we stayed 2 nights same Legos pack as the night before. When asked they only have 2 different packs available! There’s no beach! There’s a pool and there’s a patch of sand with zero shade, sure it’s nice to get some sun but it’s also nice to have the option to play in the shade when the heat index is 104! The pool area has 8 umbrella and a zillion chairs so finding a shady spot is slim to none. Life guards have one umbrella each even if they are standing together (see photos). Each cove has a little playground which is nice excepts it’s so hot kids can’t play on it and the outdoor connect four, broken. This place could be nice with a little effort but not much is given. You’d save a ton by finding a 4 or 5 star hotel down the road. NOTE: The tram which is a nice option - except its on break from 12-4 you’re better off driving over to the parks!

First off, the rooms are very nice and clean, beds are very comfortable. But $200 a night is a little much for the rooms compared to some places I have stayed...and on the bad end of the deal we reserved 2 rooms for our family which cost $ 592.00 and when we got to the entrance to the Beach Retreat we had to put up a $100 deposit for each room, which we did not expect. When making reservations you should be told about the $100 each night...security deposit. I was also told it would take 3-5 days for the deposit to be put back on the credit card..it's been 7 days now and the deposit is still pending...

Currently staying at the Legoland Florida Beach Retreat for 2 nights as I looked at reviews and thought it would be a good experience and a way to save a few bucks versus the main Legoland and Pirate hotel. Unfortunately this hotel seems like it gets NO attention. The value of what you get here for the money does not feel worth it. If I knew the shuttle schedule was so sporadic and I would need to drive to the park, I would have stayed somewhere else and drove my family each day anyway. Some of the CONS we’ve found so far: -Rooms are lacking the quality and detail that the main hotel gets. -****tle schedule for return trips is sporadic. We arrived during the last 3 hours of park opening on Friday and there were no shuttles left to take us in. Employee recommended driving each day for more convenience. -Toilet doesn’t flush well. Called hotel to have it repaired… they said maintenance had resolved it but checked and float valve was not replaced and still continues getting stuck. -In room phone doesn’t work… called along for repair but no one acknowledged the phone issue. Constantly “resetting” and resetting itself. Just rings no one answers the other end. The only way to get a hold of guest services is by text and to wait for a response. -Deadbolt on door does not secure. -Hotel front parking gate is left open… should be accessed by room key only. -No fitness/workout center PROS: Lego themed rooms Free parking Free breakfast (family style w limited selection) Small packet of Legos for kids to play with Ultimately if your budget allows for this property, you can find enough good to stay here if you want a Lego themed property and experience BUT if your budget allows for a stay at either the Legoland or Pirate hotels, you’d be much better of at either of those hotels instead. Personally, I’m underwhelmed by the Beach Retreat hotel and regretting our choice to stay here.