Guest User
January 6, 2024
It was my first time to stay at Atour Hotel. I had heard from friends that the service at Atour Hotel was great. After checking in this time, I felt it deeply. I called the hotel before checking in and said that our sleep was very poor. I hope the hotel can arrange it well. The little girl at the front desk happily agreed to ask for a smaller room and reminded us to wear thicker clothes because the temperature difference between day and night is a bit big and it is easy to catch a cold. I felt very warm at that time. After checking in, I found that my mobile phone was still in the taxi and I couldn't contact the driver for a while. Finally, the two little girls at the front desk, Juuxi and Liuyun, helped us find the lost mobile phone. At that moment, I felt so trapped. Many times hotels have not been as nice, considerate and helpful as Atour. I hope you will always stay at Atour Hotel in the future and hope you will get better and better. 👍👍👍
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