Guest User
May 14, 2024
Facilities: The original room did not have an elevator, so the front desk paid extra money to change the room. The room was relatively small. After entering the door, I found that it could not be locked. Only when the staff came to the guest room could the door be locked. Before booking, we specifically asked about parking and were told to park in the mall next door. However, no one asked us if we had a car when we checked in, and no one asked when we checked out. There was a charge of 38 yuan to exit the parking lot. We gave our name to the security guard, but the security guard said no. We knew about this hotel. In addition, we needed tickets to get free tickets. However, we didn’t know anything. We called the front desk and asked us to go back to the hotel to get the tickets. The important thing is that we had booked high-speed rail tickets back to Chengdu and also wanted to go to tourist attractions. All the time has been calculated, why should we go back to get the parking tickets? This is not caused by me. The check-in experience service was pretty good at first, but it suddenly returned to its original shape. I won’t stay here next time, it’s not self-driving friendly. In addition, as soon as the kettle in the room was opened and water was poured, the iron block with the insulation layer inside fell out. The toilet has also been repaired, which is satisfactory. I hope the parking can be improved.
The mattress was very soft and the pillows were very high, so I didn't sleep very well.
My true personal feelings, no exaggeration or criticism, just for reference.
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