Guest User
September 2, 2023
I cannot begin to describe how spectacularly this resort has failed me. They have such a gorgeous property and such a beautiful private beach, yet they disappoint so much that I contemplated leaving early. This was my experience: Checking in, i was shown a room “with private beach access” for which i was asked to pay upfront , 130 euro’s which i paid. They showed me the room which faced the lounge bar playing terribly bad and thumping loud noise. I declined and reverted to my original choosing i.e. private room with sea view and garden. The room was Lovely and this would have made me happy but then, i opened the garden door and the lounge bar playing loud thumping base noise In full volume and so i had to keep my room garden door closed at all times. This deep base noise was giving me a headache! This ended my dream of a quiet beach holiday. I had signed in for 4 nights which i would have to stay indoors and close doors or constantly complain and ask them to reduce the base and noise from the huge speakers! The room does not come with any fruits, given its a “five star” hotel. Weird. I asked for a couple of bananas to my room, my night time ritual to eat a banana before bed time. They sent me a bill to pay for it. I mean in my 20 plus years of life holidaying in most countries and five star resorts, this was a first ever, I refused obviously and so there I was with no bananas before my bed on day 1. The next day a quick trip to the bodrum marina and i had my bananas and some fruits to eat. All I wanted was a quiet beach holiday where I could read a book and lay on the beach. That never happened. The lounge bar kept its promise to fail me completely. They played this loud thumping and throbbing noise all day from 9am to way past midnight around 1am, nonstop. Terrible bad noise. All day. Every day. Many times i asked them to reduce this noise, which they did swiftly, but in about 30-40 mins would be back load and horrible again. Many of the guests had similar complaints. I double checked if I was the only person feeling this way, and many of the guests agreed and did complain. So it was not just me. But i guess the lounge bar had more powers than the guests! They kept the loudest and i kept complaining. The bar won! Day 3 i woke up to dead cockroaches, 3 of them! Lying upside down next to my bed! In clear sight. Imagine my horror, swiftly cleaned away with apologies from the a sweet lady in housekeeping and flowers appear in my room! Then i find eyeliner marks on fresh towels. Again, swiftly cleared and new fresh towels are handed with many apologies. My holiday was here on with this constant noise all through and the fear of cockroaches reappearing dead again, But i had flowers in my room now! Pros: They make amazing food. Lovely chefs. My special thanks and best wishes to Beyza in the restaurant. She was so sweet and caring! Wonderful people who worked in house keeping. Great beach access and adults only makes it a prime property to enjo