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Explore Guest Reviews of Hotels in Zao

Chikusenso Onsen
4.8/515 Reviews
The breakfast is very good. I don’t know if I can add an extra bed. It’s a bit inconvenient to bring children. The traffic is not very convenient. It’s very convenient if you drive by yourself. There is a parking lot. 🅿️
Yutomori Club
2.8/53 Reviews
I stayed at all inclusive facilities for the first time. There were only 2 front desks and it was very simple so I didn't know at first. I enjoyed it without worrying because it was included from check-in to drinks. The hot springs are also rich in variety. The dishes are excellent. If you feel non-life, it is recommended.
Mercure Miyagi Zao Resort & Spa
4/540 Reviews
I had to take the futon myself. I don't have any sweets. Because it is cheap? Dinner doesn't say this is delicious. Breakfast was much better. I had to stop and press many times, such as a shower in the bath. It is called ”shampoo forest”, and there are quite a variety of shampoos, and it is good for people who are concerned. It may be easy for children.
Sansatei
3.7/55 Reviews
I was entrusted with the secretary and used it more than 10 years ago, so I made a reservation based on the impression I had at that time, but it was a big mistake and everyone booed me. A little less than 20 people aged 5 to 80 used it. First of all, the elderly woman who answered the phone at the time of booking was irritated by the inconsistent explanation, and when I asked for someone else to replace me, she said, ”I'm the only one.” I called back another day without making a reservation. ←I regret that I shouldn't have called again on another day. . . The building is old, so the exterior and interior are not beautiful, but I wanted them to be cleaned. Garbage and dust on the floor of the hotel. There are many stains on the wall that can be wiped off. The dressing room in the bath is also old and dirty, and the glass window in the bath is dirty and cloudy, so you can't see the outside scenery well. The open-air bath had fallen leaves and many dead insects floating on it, so elementary school children were afraid and didn't want to enter. The open-air bath will inevitably get fallen leaves and insects regardless of the season, so it is something to scoop up with a net and clean it several times a day, but I guess this is not done here. For meals, adults ordered the main Sansa kaiseki meal for children, but it looks different from the photo on the website. Chawanmushi is cold and lukewarm. Tempura was also cold and not delicious. In another review a few months ago, another person wrote about chawanmushi and tempura, but it was exactly the same and had not been improved. Don't expect any food at all. The staff's way of serving and responding to meals was blunt, and everyone felt uncomfortable, and water and tea were placed on the table and they were just saying what to do. Even if you want to order additional drinks, there are no employees, so even if you read it out loud, they won't come. At the end, after bringing dessert, there were no employees even at the end time, and some people were drinking tea by themselves without the last tea being served. I was really troubled by the big booing from everyone (sweat). A person who went to the store said that there were a lot of giveaways because there were few customers. What I thought when I used Sansatei this time was that it was completely different from when I used it a few years ago. I was put in charge of the secretary, and everyone booed me and I just apologized. I was told that I want everyone who used this time to never do it again. ① I often feel uncomfortable because the staff does not serve customers at all. (2) The building is old and has not been cleaned, so it is dirty overall. ③ The bath is filthy in both the dressing room and the bathroom. ④ Meals are served cold. Worst service and attitude of employees. Aside from the old reviews, who are the people involved who are highly rated in recent reviews? I doubt it. If you have enough money, why don't you go to see scary things? (smile)

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Local Travel Info

Number of hotels10
Number of Reviews 71
Lowest PriceUS$48
Highest PriceUS$3,231
Average Price(Weekend Night)US$384
Average Price(Weekday Night)US$342

Zao Hot spring Hotel Guide

On Trip.com, it's easy to search for hotels in Zao. Book your hotel on Trip.com for an amazing travel experience. Zao is a quiet city. You'll definitely feel relaxed during your visit. Zao is not a big city. When traveling here, you can choose to stay in hotels around the city center.

Zao does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. It's easy to travel by bus in Zao. There are buses to surrounding cities available every day.

There are not many hotels in Zao. Guests are advised to book in advance. When looking for hotels in Zao, there are likely good options at a nightly budget of just 139 USD. There are 1 five-star hotels in Zao at an average price of 311 USD per night. There are 1 four-star hotels in Zao at an average price of 50 USD per night. There are 4 three-star hotels in Zao at an average price of 127 USD per night. There are 1 two-star hotels in Zao at an average price of 98 USD per night. Unique local hotels in Zao provide guests a unique and fresh feeling. A popular hotel in Zao, Sansatei is also one of the highest rated. Many tourists also stay at Villa Hikari.

The most famous attractions locally are Takimidai Lookout, Zao Dairy Farm, Hachiyama.

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