First of all, I am a frequent visitor to the Vienna Hotel. I live in Vienna on business trips in Beiliu, Yueyang, Huoshan and other places. Especially in Beiliu, Guangxi, I stay the most. For more than 20 days a month, at least three to five days. Every month, this is the worst and worst experience in Vienna I have ever stayed in. Let me just list a few: 1. The newly renovated hotel smells very heavy and even a little pungent; 2. 23:45 in the evening It is still under construction on the first floor, and the sound of cutting makes it hard to sleep (I live on the second floor); 3. The bedside charging jack is not powered, and after the phone is plugged in for half an hour, there is no change in battery power before finding that it is not powered at all; 4. In the morning, check out and invoice. Several front desk staff made at least 20 minutes to issue an invoice, but the result was still wrong, because I couldn’t wait for the bus and left the invoice information for him to issue an e-ticket and send it to me. Wait until the third day to call. I asked if the invoice was issued. I told me that there is no invoice. If I want to issue it, I won’t be able to issue it until the beginning of next month. Can I live first and pay for the room next month? I also hope that the headquarters of the Vienna Group will be improved.
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