Very good service by Sunway staffs, all smiles and patience and friendly with kids. My son is very happy from enjoying this Lost world zoo trip! 5 stars
You can only check in after 3pm due to their small amount of rooms, so DO NOT come earlier! But the staff are really good to call me when room is ready so I really appreciate that.
The location is also very good if you are planning to go Lost World, but other than that it is a pain in the ass to travel to old town or central area of Ipoh for good food, just secluded area. Prebook Jeff Cellar since it's in the same area if you want high end but good food. Sunway should not only sell their own products (white label) but also should include things outside like chips or medicine. Not really convenient when all the ground floor of hotel / inside Lost World doesn't have midnight snacks that isn't Sunway branded 😂
Overall, the stay was ok.
Pros:
• Complimentary parking for hotel guests.
• Supper is provided at 11pm, which is a nice added benefit.
• Complimentary snacks included when upgrading to the Executive Room.
• Excellent location — the hotel is directly connected to the shopping mall.
• Front desk staff are friendly and helpful, and they willingly share food recommendations and nearby attractions.
The hotel was really good and convenient for our stay. The rooms were nice and comfortable, and my family really enjoyed it. Everything was great except the cleanliness — the towels had yellow stains, so that part needs some improvement. Other than that, the place was lovely and I highly recommend it! It’s a great choice if you’re visiting Lost World of Tambun, though it’s a bit far from the town area.
Is a building by itself, friendly staff and big room. It has good water pressure and a laundry room on level 3. Need to drive or call a grab to go to eateries. For the price is ok to catch a grab out.
Only negative part is the TV not many channels. Some channels will only start at certain time.
This is 3rd time staying here, and I have also extended another night here
Nearby have a bakery called Shake and Bake. Can try there
The staffs are very helpful and friendly. The hotel location is strategic.Hawker stalls are nearby and plenty of choices even by walking distance.It’s definitely convenient and it’s located inside taiping mall.
Everything as described.. clear direction for check in and check out procedure..
Proposal to the owner.. should add on racks and hangers for clothes and towels. The toilet needs an exhaust fan to make the floor dry.
Overall we are happy for the stay. Nice morning sunrise view..
The hotel feels a bit dated, so the cleanliness isn't quite up to standard. However, everything else was fine. This is my second time staying here. The breakfast was delicious and offered a great variety of choices. Make sure to try their chicken rendang – it won't disappoint!
It was a very mixed experience. The little container was sweet and very comfortable with the curtains closed. Bed and pillows were good quality.
Staff were lovely and very attentive.
The pool was busy with Muslims so I didn’t feel comfortable getting in it with my semi naked body. The container was right next to the pool so it felt very exposed especially when the pool was busy and who wants to close their curtains in the middle of the day?
I asked if I could swim once the pool was empty, however this was after 8pm and the pool was closed. This policy needs to be reviewed for residents of the pool side rooms.
It felt a bit like a halal leasure centre so that wasn’t relaxing when I was looking forward to hanging out at the pool.
The sounding area is beautiful and Taiping is beautiful.
Saying this it wouldn’t stop me from staying again. There were more positives than negatives.
Our 1st visit to this hotel. The staff are friendly & helpfully. Hotel lobby is amazing with big log of wood as their counter top. Our Deluxe King room is cozy & clean.
We will go back again when we visit Ipoh next☺️
Great
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AAnonymous UserOverall, the stay was ok.
Pros:
• Complimentary parking for hotel guests.
• Supper is provided at 11pm, which is a nice added benefit.
• Complimentary snacks included when upgrading to the Executive Room.
• Excellent location — the hotel is directly connected to the shopping mall.
• Front desk staff are friendly and helpful, and they willingly share food recommendations and nearby attractions.
AAlvinOngIs a building by itself, friendly staff and big room. It has good water pressure and a laundry room on level 3. Need to drive or call a grab to go to eateries. For the price is ok to catch a grab out.
Only negative part is the TV not many channels. Some channels will only start at certain time.
This is 3rd time staying here, and I have also extended another night here
Nearby have a bakery called Shake and Bake. Can try there
GGuest UserIt is a very beautiful beach resort. Check in and checkout were very smooth. Rooms were clean with a nice beach view. It has a good water park for children to enjoy. It also has a big swimming pool for adults and adolescents to swim in. It also has a kids play room for kids to play around. The beach was well taken care off just for an evening walk to enjoy the sunset and morning scroll. Finally there is a staff member, Laila to whatsapp us at anytime in case we have any problems during our stay.
OouovOur stay was fantastic! We booked it specifically for Lost World, and it was incredibly convenient as it's located just downstairs. The host was also wonderful, even checking in with us to make sure we had no issues with check-in.
CCHANFamilyI had a wonderful stay at M Roof Hotel in Ipoh. The room was very clean, modern, and comfortable. The staff were polite and helpful, making check-in and check-out smooth.
The location is great — easy to get to Ipoh’s famous food spots and attractions, but still quiet and peaceful. I also enjoyed the hotel facilities and the overall design, which felt fresh and stylish. Definitely good value for money.
AAnonymous UserThe hotel feels a bit dated, so the cleanliness isn't quite up to standard. However, everything else was fine. This is my second time staying here. The breakfast was delicious and offered a great variety of choices. Make sure to try their chicken rendang – it won't disappoint!
SShixiaoyumioGreat value for money, but the entrance is still under renovation. It should be even better in a while. It has all the amenities you'd expect: a swimming pool, gym, game room, co-working space, KTV, etc. However, the spa was unavailable, and the breakfast variety wasn't extensive enough. The room itself was quite spacious, and the bedding was comfortable.
XXavyerra BanuThe hotel was really good and convenient for our stay. The rooms were nice and comfortable, and my family really enjoyed it. Everything was great except the cleanliness — the towels had yellow stains, so that part needs some improvement. Other than that, the place was lovely and I highly recommend it! It’s a great choice if you’re visiting Lost World of Tambun, though it’s a bit far from the town area.
AAmyVery highly recommended this hotel , All staff very friendly & helpfully , room very clear .. the best this hotel is breakfast food all very delicious and always top up the food Vibes kampung very nice .. i will come again & i very love this hotel !
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