Grand Hyatt Singapore

The room is quite spacious with a lovely and cute window daybed, and drinking water is provided. The housekeeping service is excellent and very attentive. The outdoor swimming pool offers a great view. The service at the breakfast restaurant is rather average, though there is a good variety of choices. Convenient transportation.

The room is very spacious, which is truly a rare find in Singapore where hotel rooms are typically quite small. Extremely family-friendly—the terrace bay window can be set up as a small bed, so the three of us didn't have to squeeze into one large bed. Breakfast is fantastic, with all items freshly prepared at live cooking stations. The laksa is delicious, better than any I've had outside, except for the eggs Benedict which were just average.

Great for families with kids. The window ledge can be converted into a small bed—the kids loved it and it's free of charge. The room is big enough. The bathroom has double sinks, but no bathtub. The king bed is nice and spacious, plenty of room for two people without bumping into each other. The outdoor swimming pool is fantastic, and the kids loved it. The gym is 24/7, fully equipped, and quite lively.

We got a room upgrade to a newly renovated room. It was spacious and well-designed, making it very convenient to unpack and store luggage. There are plenty of shopping malls around, making dining and shopping extremely convenient. The only downside is the high cost of living, but otherwise, it's flawless.

Grand Hyatt Singapore was the second hotel I stayed at during my trip to Singapore, and I must say it was a pleasant surprise. My kids were also highly satisfied with the hotel. The cleanliness and service were excellent, the facilities were good, the rooms were quite spacious, and the breakfast was delicious. The service at the poolside bar was great, and the Western food was outstanding. My children could swim while I enjoyed coffee, drinks, and a meal nearby – it was very relaxing. Staying at Grand Hyatt Singapore was the most memorable part of my trip. Thanks to the hotel staff for their warm service. Next time I come to Singapore, I'll only stay at Grand Hyatt Singapore. 🤗🥇

I was very satisfied with the location, cleanliness, and room facilities. Even though Grand Hyatt Singapore is in a bustling area, the stay didn't feel cramped or noisy at all. I had emailed the hotel a month in advance, hoping for a room not on a corner, not near the elevator, and with a decent view, and received a positive reply. However, upon arrival, I was told only corner rooms were available. Perhaps because it was my birthday, the front desk lady tried her best to find another option. After a twenty-minute wait, a quiet room was finally found, but it was on a lower floor with no view to speak of. Seeing the room was pretty good, I let it slide. During check-out, the Southeast Asian front desk staff was very cold. I smiled and greeted her warmly, but she didn't even say hello. She took the room card and just said, "finish, you can go." I only found out when the deposit would be refunded after I asked, let alone any pleasantries like "have a good trip." This kind of attitude is hard to encounter even in a third-tier city in China, and I'm not sure how it's tolerated in a star-rated hotel. I hope Grand Hyatt Singapore can train its staff on their attitude to treat guests from all countries equally.

The location is fantastic, right on Orchard Road, making it super convenient for shopping, dining, and taking the MRT! It's also very close to Newton Food Centre, so you can even walk there for a late-night snack. The service was incredibly attentive and thoughtful. We checked in on my birthday, and they not only upgraded us to a suite but also prepared a birthday cake and a card! I was deeply touched.