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Superb, there are four rooms in the villa, the space is quite big, there is Wal-Mart nearby, you can buy things to eat yourself, more convenient than in the lobby, the hotel door can also park ~

The lady who helped us at the service desk was rude and very unhelpful. We had drove all the way from Dallas to Orlando with a uhaul we booked 2 nights but couldn't make the first one as we were still on route. She didn't want to give us our room and said that the reservation was canceled because we no showed for our booking. Long story short we had to get the manager who was nice enough to help us and gave us our room.

Hello How are you? I would like to share my experience at your hotel. When we arrived at the hotel we were delighted, we thought the golf course was beautiful, the room was super spacious, we loved it, our room was 206. But we closed for 3 nights, on the last day we agreed to go to Universal and pack our bags to go back to Miami. We were late and left the hotel at 11 am, when we saw that there would be no time, we thought of extending one more night. We got back to the hotel at 9pm and to our surprise there was someone else in our room. When talking to the receptionist she told us that we should have checked out by 10am and that our things were collected and placed in security. I wondered, why no one called if they had our phone details, when they saw that it was 11 am and we were still in the apartment, why no one called us?? Why weren't we alerted? I went to get our luggage together with one of their employees, when I got there our things were all placed in bags, all thrown away. I started to check things out, but I felt super coerced with 3 security guards looking at me, with clothes and panties thrown everywhere. I ended up saying that I would check better when I arrived at the other hotel, as I felt pressured to open my things in front of three men. Arriving at my other hotel, I went to check things out and found that several things were missing, my personal hygiene, my lamer creams, my AirPods Apple, my Chanel perfume, my hairdryer, my curling iron. I called the hotel and they said no. couldn't do anything, they didn't even try to look, they just said it wasn't there. Honestly, I was completely displeased with the hotel, I felt super ashamed, because they treated me like a criminal, the way they treated it looked like I hadn't paid the hotel bill, and on the contrary I wanted to close one more night. I wanted you to know what happened, because the way you treated your customers is very sad, I will certainly never stay at your hotel again and I don't recommend it to anyone else. I'm taking legal action in this regard.

Stayed there for a week at end July and highly recommend to anyone. All staff super friendly and helpful. Rooms spacious and comfortable and clean. It’s a short drive from Disney and perfect for anyone wanting to enjoy the theme parks and outlet malls and stay in a tranquil luxurious hotel away from the typically chaotic tourist hotels. The hotel smells beautiful. Only negative is views from the hotel room aren’t great but the service and quality of stay makes up for that. Would definitely return. Thanks to all the staff.

Excellent hotel!!Big shout out to the General manager Amber Kesely for sorting out a situation with my reservation she is fantastic. I had a wonderful stay at this hotel, the check in was fast and smooth, my room was very clean and the pools and gyms was excellent. Did I mention that free breakfast is a plus and the location cannot be beat. The location in Kissimmee can’t be beat. I will be back!!

Great for children, the hotel is clean, the pool is open all year round, and it is a heated pool! There are many breakfasts. They are all Western style. Buy a Disney quilt drink and drink it. If you want to play Disney, you must stay in a Disney hotel.

We headed to Polynesian Isles Resort to escape Hurricane Ian as it headed towards the Gulf Coast. As it turned out, Ian decided to head towards Polynesian Isles as well — moving just south of the location. We ended losing power and WiFi. However, prior to Ian's approach, we fully appreciated the accommodations. Exceptionally clean and comfortable. We had a two-bedroom condo and took full advantage of the kitchen and living space as we continued to work remote. We were disappointed we were not able to use the pool or hot tubs on the property — maybe next time! The staff was completely professional and personable. The front desk communicated with us regularly via text. The resort is conveniently located near restaurants, attractions, and stores.

This Hampton is outdated, as are others under the chain. This is the third time I have been disappointed in a stay from Hampton. The staff is overly friendly and great at trying to make thing's right just feel that Hilton can be doing more by putting more back intontheir hotels for upkeep and upgrades for the amount that are being charged. The curtains did not shut all the way for privacy due to them being broken, the refrigerator leg/hinge was broken, so did not close properly and the trash had not been emptied upon arrival to the room. The pro to this entry is, the front desk staff was more than gracious and friendly. I give them kudos! Have been a longtime Hilton honors member, but sadly becoming let down in the last couple of years. Please don't use the pandemic as an excuse! They need to start putting money back into their resorts and hotels!

The resort was ok. However I will never book with trip.com again. I booked for the weekend of 3/18, checkout 3/20. I became very ill and requested my trip be moved to the next weekend, the 25th. They charged me $85, sent me a confirmation email and a check in voucher. I arrived at the resort and was informed I had no reservation. I sat with my family in the car until 10pm when they finally let me pay the 2 days resort fee and the $100 deposit. We got our room and went to bed. The next morning I was told it was fixed , no problem. That afternoon the resort told me I had to pay for my reservation as the payment from trip.com had not been received. I did not have the funds to pay again as I'm on Social Security Disabilty and this was a present for my grandson's 11th birthday. After many calls to trip.com and the front desk they decided to refund my money and I paid the resort when I got home. A totally ruined weekend for my family and I.