Hilton Tangier Al Houara Resort & Spa Map, Address, Transportation & Nearest Stations and Airport

The perfect location in Tangier. The staff will treat you like princes and princesses. Everything was just perfect. The room was spacious. I slept so well during these 3 nights. Loved it. A massive thanks to Othman, the reception Manager and his team. Highly highly recommended

Sorry to say that we do not believe the hotel is up to its 5 star standard. It is a good hotel and the hotel does take care to look after it and make it enjoyable for people staying but if you are expecting 5 star quality it will let you down. In the room, inside the kettle, the coffee cup and the spoon were dirty (these hadn’t had a clean before us arriving), there was an awful sewage smell coming from the drain in the shower so bad that if we didn’t shut the bathroom door ah all times our room smelt revolting (this was room 336) I don’t know if it’s a general thing or just unlucky with the room. It felt like at times staff would favour people who have stayed at the hotel before (regulars) or people who had been staying there for a few days rather than welcoming new people. Finally, to top off our stay here, 5am we needed to leave for the airport, we asked the reception if he would kindly just call us a taxi, he told us this would be a charge of 250 DHR (we already knew this should have been no more than 150), we said no thank you walked into the street and got a taxi for 100 DHR. Very bad

Everything was fine, but when we arrived they gave us a room that did not correspond to the reservation, it had no view but faced the back of the hotel. We complained and the girl at reception gave us problems and was rude. We asked to speak to the supervisor and they changed our room after a while of waiting. The breakfast was fine, service was good and everything was very clean. The best thing was the pool. I recommend it but be careful when you arrive which room they give you.

The hotel is not in the city center but at the beach. The room size is very large. The service is good, but the price of the car charter is too expensive, and the euro is paid at the time of settlement, but the Dirham is deliberately changed. Others are fine.

This hotel is fine, strange thing is the staff noticed our broken glasses and offered to fix it and took it from us. That’s the last time we saw those glasses.

The hotel is in a good location. It takes more than 20 minutes to walk to the pier. The pedestrian path is wide and it doesn't feel far. The room is comfortable and clean, and the waiters are polite. Luggage storage is free and there is a large supermarket nearby. The breakfast is rich, and you can see the sea and beach outside the restaurant. You can enjoy the rich breakfast slowly without rushing, and appreciate the scenery of the sea and the beach. It makes you feel relaxed, comfortable and refreshed.

## Facilities The facilities are quite new, the room type is spacious, and the bed is comfortable and easy to sleep in. The bathroom has a separate wet and dry area. ## Cleanliness The hygiene is exceptionally clean and tidy. After traveling from the desert in Fes and Chefchaouen, staying at the Hilton felt like returning to modern civilization. The bath towels, in particular, were incredibly soft and fluffy. ## Environment The location is excellent; it's across from the train station and next to the Tangier City Center Mall. We were also able to park for free in the underground parking lot since we drove. The outdoor pool and terrace on the 13th floor face the Mediterranean Sea, and the sea view from the 15th-floor restaurant is superb! ## Service The service is beyond words. I got an upset stomach in Chefchaouen, so when I arrived in Tangier, I had to let my partner enjoy the Hilton lounge daily while I rested and recovered. As a Hilton high-tier member, the service was excellent, with complimentary breakfast and executive lounge access. The welcome fruit platter was also more generous than most I've seen in China. During Happy Hour, there was one meat dish, one vegetarian dish, one type of sandwich, two desserts, and over 10 varieties of alcoholic beverages.

Great experience overall. A catering staff with care especially Jalal who was friendly and helpful. There is a lack of activities for horse riding, quad biking, padel tennis... You have to fill the time with other outings.

Putting aside the fact that it is a 5-star hotel, and just looking at the price, I will say that this is a perfect place, right in the centre, to get to know and enjoy Tangier. The certain degree of decadence, although subtle, rather than diminishing, increases the perception of a very relaxed atmosphere and, together with the friendly disposition of all the employees, a stay in this hotel becomes a very pleasant experience.