Overall, our stay was truly outstanding. Entering the hotel through a rather inconspicuous narrow alley, it opens up into a surprisingly grand and beautiful space, offering a delightful sense of contrast. Everything from the service to the facilities and dining was exceptional.
We booked rafting through the hotel, which was a bit pricier than external options. However, it was a private boat with a flexible departure time, and we were dropped off directly at the hotel entrance after the trip, making for an excellent overall experience. For breakfast, I finally got to try the famous 'Dirty Duck' rice, which I had missed on a previous occasion. The quality of the à la carte menu items was also very high. The gym was well-equipped with advanced facilities and even offered a variety of complimentary snacks, protein bars, and sports drinks, making for an excellent workout experience.
However, there were a few minor points that could be improved. There were slightly too few wall sockets in the room, and one was broken, which was a bit inconvenient given the number of personal electronic devices we had. The TV screen mirroring function wasn't very convenient to use. The last shuttle back from Ubud was at 6:20 PM; I would suggest adding a later evening shuttle service. Lastly, there seemed to be only one Chinese-speaking butler, and they often appeared stretched thin.
- Zhengyidezhufu
Facilities: This luxury jungle retreat in Ubud truly feels like a secluded paradise. It's exceptionally clean and comfortable, while beautifully preserving the unique charm of the local tropical rainforest.
Cleanliness: Spotless and impeccable, significantly cleaner than other hotels we've experienced.
Service: The service was incredibly thoughtful and attentive to detail. We had a very late arrival due to delays that day, and they generously offered complimentary Mie Goreng and grilled prawns. They also proactively arranged a late check-out for us without us even asking.
Ambiance: Nestled in a rice paddy valley along the Ayung River, it's quintessentially Ubud. The interior decor also tastefully incorporates local religious motifs.
- Yikerongrongqiu