Regent Phu Quoc, a 5-star resort, had an amazing and attentive staff that exceeded our expectations. However, the resort lobby was uncomfortably hot due to its open space concept upon arrival. Despite this, our room was fantastic and included a private pool. Unfortunately, the resort layout lacked open space and ocean views, making everything feel closed and stuffy. Additionally, there was no airport transfer provided, which is disappointing given the resort's high price point compared to other resorts. On the other hand, the food was the highlight of our stay, with some dishes being hits and others misses. The beef and chicken pho were amazing, but the egg benedict was not good. Overall, while we had an amazing experience and would consider returning, we don't think it's worth the high price for most occasions.
- Nick Hoang
Here is my second visit to Regent Phu Quoc and the hotel never disappointed me. Everything was still awesome since the first step to the last one. The highlight of the hotel was the Regent Club. The staffs were very helpful and detail-oriented. Especially, Mr.Ha, the club manager, who helped us a lot during our stay and in our way back to the airport. They always remembered our preferences. The club served high quality food and beverages. The room was clean and equipped with great amenities to make sure the guests’ comforts. If you will be in the area. Regent Phu Quoc will be your great choice to stay.
- Guest User