We travelled as a family of four, and our stay at SUNRISE Le Jardin exceeded every expectation. The hotel delivered excellence in all areas: food, service, cleanliness, activities, pools, and the beach. Everything was well-organized, smooth, and enjoyable. Even though the hotel was undergoing some renovation work, we barely noticed anything. The entire experience felt seamless.
The staff truly stood out. Every team member greeted us with a smile, was helpful, polite, and consistently professional. Their teamwork and positive attitude made a big difference, and we felt genuinely well taken care of throughout our stay.
Our children absolutely loved it. We have travelled to many countries, but this hotel in Hurghada clearly stands out when it comes to service level, activities, and the number of pools and facilities available. The beach was large and clean, the pools and waterpark offered plenty of variety and capacity, and everything felt safe and family-friendly. It is a place that perfectly suits small children, teenagers, and adults alike.
Our room was exactly as described—spacious, comfortable, and equipped with everything we needed. The cleaning was excellent, and the air conditioning worked perfectly.
The hotel impressed us especially with its day- and evening activities for both children and adults. There was always something fun to do, and the variation ensured that every day felt different.
We will definitely return. In fact, we were already discussing our next trip before we even got back home. Our children truly did not want to leave.
Thank you for a wonderful stay.
- Guest User
This stay had a mix of very prominent pros and cons. It's suitable for families with children, but those who are particular about their environment might want to look elsewhere.
Half of the hotel is currently under renovation, and there's construction going on next door, leading to a lot of dust. The rooms themselves are a bit dated, and you can tell the facilities have seen better days, which slightly impacted my mood during the stay.
However, the service truly deserves praise. The staff were enthusiastic and responsive to any issues, handling them very efficiently.
The hotel's highlights are perfect for families:
There are three pools to choose from, which kept the kids thoroughly entertained; it boasts a private beach that's quiet and uncrowded, with a comfortable environment perfect for gazing at the sea or simply relaxing. They also organize different themed activities daily, with evening performances, ensuring that entertaining the kids is never boring.
Regarding dining, it's an all-inclusive package. The daily meals were quite ordinary in taste, but the advantage is being able to book different specialty dinners in advance, which helps to vary the flavors a bit. Getting enough to eat wasn't an issue.
In summary: Its strengths lie in the family-friendly amenities, beach environment, and service. Those bothered by renovations, dust, and old rooms should think twice. However, families looking for a pure vacation with kids, seeking ease and convenience, might consider it.
- Wusijiyeerzhuzhu
