Residencia Marfel Map, Address, Transportation & Nearest Stations and Airport

Excellent service. Treat you like family. The only thing rivaling the beautiful scenery is the kindness of the people. The locals are very welcoming. Hope to be back soon!

15 minute drive from the center, but to those who are after tranquility, the hotel location is a very good choice. The staff are very polite and friendly. Except for the weather which is very unpredictable, it was a pleasant stay overall.

This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice. However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change. Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch. All in all it was a nice stay but with very little effort and training it could have been much better.

Nice hotel on a lovely quiet location right by the sea. It was easy enough to get around and the hotel helped us with this.

I loved my stay at Midtown. It is at the heart of the town proper and within walking distance to everything. The food at their restaurant is good with a lot of choices on the menu which is perfect for days when you don't feel like roaming around. I did notice my room had some cobwebs and the cable TV wasn't working, but those seem like easy fixes for the management to handle. Otherwise, I was happy with the room and the amenities themselves. The service is nice, and I especially appreciated the approachable staff and notable dedication of personnel to customer service