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Very nice room with beautiful scenery directly facing the lake, room facilities, balcony and private bathroom excellent. Swimming pool also good. Hotel staffs kind and supportive. One thing need to mention that room service is very difficult as no menu in the room and have to go the reception desk, which should walk long way from hotel, given that the restaurant at another end, if ordered, could be cold when sending to room.

Breakfast needs a single charge, 8 Euros for adults and 4 Euros for children. But the breakfast was pretty good, with scrambled eggs and sausages. A city tax of 2.2 euros is acceptable. There is also a free transportation card that needs to be returned the night before check-out. The heating in the room is full and adjustable.

The hotel is in a good location, next to the visitor centre and the big supermarket. The room was clean and tidy, the theme room was very special, but the old man felt a little scary. Breakfast is rare and not good. Everything else is perfect and there is no charge for hotel parking.

We had to stop there because we couldn't get into our location and we did not have a phone to contact them.The desk clerk was more then helpful and let us use the phone to contact.He also let us use the hotel computer to get directions sent to our email.Thr desk clerk was very friendly and accomadating,had we not got our key we would have stayed there instead.Sokudos to the great desk clerk for helping 4 strangers from Canada.

Well the location is amazing!! You can walk anywhere from the hotel which is a bonus but you pay for that bonus too. It is expensive to stay here, the rooms are large and basically bare. Clean and only one pillow per person. To walk to the room took some time due to the largeness of the corridors - sometimes you think you need a map! Beds were ok, not the best not the worse! Buffet breakfast was very good, lots of options and good quality. Probably wouldn’t stay again would look around for a smaller more personable hotel. The underground parking under the hotel has limited, very limited parking in an extremely tight carpark took multiple turns to even get in! Would not recommend that but near the information centre there is a large well lit multi storey parking garage and open 24/7 and wasn’t expensive! The town is beautiful and well worth the visit.

The hotel was lovely. Staff great. Breakfast superb. However…. I was charged when I booked online. On checkout, I was was charged again plus extras. I pointed out that I had already paid for the room and was told that was a pending charge and would be refunded. My irritation at this, is that the hotel should have completed the original transaction that was “pending” and only charge me for what ever extras (dinner, parking etc) on checkout. The result was a refund, 5 days later. This is very frustrating when you are holidaying on a budget and every penny counts. No other hotel I have come across does this. They take a charge in the first instance, then complete that charge and only bill for extras at checkout.

It's really good to have a small balcony to see the scenery outside. Drive ten minutes to Swan Castle, good location, good parking. Breakfast is not too good. Quiet, but not shading, the most important pillow is too uncomfortable, and the bath water is hot and cold. The price is OK, after all, there is an indoor swimming pool and sauna, and it can be until ten o'clock in the evening, which is considered a rare generation.

Quaint little hotel tucked away from the town center but close enough to walk to it. Close to all other hotels and restaurants too! Rooms are nice, clean and has fantastic balcony view. Service from staff was impeccable. They were very accommodating and kind. The best of all was the breakfast. Me and my entire family have officially concluded that their breakfast was hands down the best hotel breakfast we’re ever had. Dont forget to check in first before booking activities. They give discounts for them!