⭐️⭐️⭐️⭐️⭐️ 5/5 — Returning Guests & Still Impressed!
This is our second stay at Mercure Caroline Springs in just two months — and once again, it did not disappoint!
Receptionist Magda was absolutely wonderful—so welcoming and engaging! She recognized us from our first visit and went the extra mile to make sure we were happy and comfortable. To our delight, she even told us we’d been upgraded—how exciting! Her warmth and attention to detail truly made our stay special.
From the warm welcome at check-in to the spotless, comfortable rooms with beautiful lake views, everything was just as perfect as we remembered. The staff are consistently friendly and attentive, and the location is ideal — peaceful yet close to shops, cafes, and restaurants.
It’s rare to find a place you want to come back to so quickly, but Mercure Caroline Springs truly feels like a home away from home. Already looking forward to our next visit !!!
Thank you so much once again 🙏🥰🧚🏻♀️
Warm Regards
Till we see you again
Maya and David Albert
Would love to upload a video I have of this weekend but couldn’t upload the video…
Here are some photos thou
- Maya Albert
Comfortable rooms. Air conditioner has a mind of its own, old units sound like a jet constantly taking off and automatically resumes after adjusting from control panel. Changed rooms 2 times and I gave up with the 3rd
- Guest User