Royal Decameron Complex All Inclusive Map, Address, Transportation & Nearest Stations and Airport

This was our best family vacation in years. After being locked down since March 2020, we needed to get out and live our lives again. The Conrad was perfect for that! Brand new, clean, expertly designed, we had a perfect week. The property was spotless due to the staff and ground keeping crew. The service was exceptional - there were more staff members than guests. We were never without staff to assist us. We soaked up the sun, ate, had too many pina coladas, and lived pool side for a week. Our room had a private soaking pool that we used at the end of each day. Could not have been better. The beach was unbelievably clean - the hotel staff raked it every morning. We stayed in Cancun in 2019 and could not go on the beach due to the sea****. Just the opposite in Puerto Vallarta. Everything was extremely clean. We went ATV riding, ventured into town, frequented the game room, ate at every restaurant and were never disappointed! The on-site Falconer was always entertaining. The lobby and views were beautiful. For our return to the US, a covid test was required. We were tested on site (in a hotel meeting room) the morning before our flight and had the results in 90 minutes, with the require documentation in hand in 3 hours. There were zero delays at the Puerto Vallarta airport due to the US testing requirements. Extremely easy re-entry. I can't remember a single difficulty or disappointment. Only fond memories and good times. Needless to say, we will be returning!

Compared to the all-inclusive hotels I've been to before, it's a bit smaller. So the restaurant and pool were not crowded, which was nice. The room was also very clean, and the whirlpool bath in the room was especially great.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

Breakfast is very rich, but unfortunately, the breakfast is exactly the same every day, if it can be slightly changed, it will be better

The Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.

Hotel appeared beautiful. Then you get to your room which are in need of renovations. Why I gave a 1 in cleanliness was the ceilings had what appeared to be mold, and so did the bed sheets. There was no hot water and the fully stock bar was anything but full. Would not recommend this hotel to anyone.

Muy tranquilo y bonito. La alberca para adultos súper a gusto.

Our stay has been an invitation to come back and come back, starting with customer service. A first class service from the person who receives you at the hotel and opens the door of the car where you arrive, the people who kindly attend you at the reception with a smile and an authentic sense of service, the porters who go out of their way to ask you for a taxi and help you load what you bring without being asked, and anyone who works in the hotel in the reception area is undoubtedly there to serve you with the best service disposition. Also in the pool area, and restaurants. The impeccable place, with an architectural beauty. Its spaciousness and distribution of both the hotel and the rooms welcome you. The fact of being an open place allows us to feel the weather, and the wind that blows is a very pleasant sensation. The decoration of the place is warm and tasteful, giving us a feeling of being ”at home”. The location of the place gives rise to going for a walk to the Marina, both day and night, with complete security, and all the places we went are very close, 5, 10, 15 minutes by car: Walmart, Shopping Centers , Malecon, Downtown, Restaurants, Maritime Terminal. The access to the beach is a delight, with unbeatable views of the sunset. We enjoy the extra activities that the stay at the hotel includes, and the fact that they are not invasive to our moments of being. The food is very good, and although the price is a bit high, it is worth staying **** at the hotel to eat. I want to close by congratulating the Customer Service program that the hotel has, since it is surely an administration that takes its time to train all the people who work there in this area. Customer service makes the difference in an experience, and that is what we look for when going on vacation, living pleasant and memorable experiences. Congratulations for your excellent service to all the people who work at Club Regina Puerto Vallarta!

When the hotel was built in that year, it was good to consider the orientation. There was a prominent hotel on the side that blocked Westin slightly towards the sea. It ’s a pity that if it is the same as the hotel, there will be sunrise and sunset. No cover. Overall more satisfied, the beach is a bit lost ha ha ha ha