I recently stayed at your hotel and wanted to share my experience. Overall, I had a mixed experience during my stay.
On the positive side, the hotel's location was great and the breakfast was excellent. However, I did encounter some challenges during my stay.
When I arrived at the hotel, I struggled to carry my two suitcases up the stairs after a long flight. Unfortunately, there was no assistance available to help me with my luggage. When I asked for help, the front desk staff simply suggested that I push the door. As you can imagine, this was not very helpful and I found it disappointing.
While the lack of assistance with my luggage was a downside, I did appreciate the other aspects of the hotel. However, I do hope that in the future, the hotel can provide more support for guests who may need assistance with their luggage.
Thank you for your attention to this matter.
- DeWet
Our stay was unbeatable. The location was unbeatable. The breakfast was spectacular and the service impeccable. They made us feel at home. We will stay here again if we return to Stockholm without hesitation.
- Leyla Cuellar Chavez