Hotel Shams Map, Address, Transportation & Nearest Stations and Airport

1.when we check in say the room will be ready at 3pm but we sit at the lobby, maybe 1 1/2 hours,but no one tell me need so long time ,just say will be ready 2.when we are waiting the room ,our phones no more power,ask for the charger, the staff said in my room have 2 ,what they are talking about? 3.i ask for the staff who can speak Cantonese to help me ,they said sent to my room ,but I wait for maybe 2 hours also no one can help,I need to go to the lobby to get help, the security help me a lot, but the reception service is very bad 4.we want to keep the welcome card for Memories ,but we go down to have dinner buffet, and then we come back,we can’t find the card ,our luggages are tidy up by the house keeping ,I think they make it lost For the service 3star Hotel better than this we stay here for the honey moon,I think this hotel is the worst

Excelente custo benefício, boa localização, excelente serviço de hotel

Bulgari is a perfect choice for a honeymoon. They included a beach bag, a celebratory cake, Marvis toothpaste, and a luggage tag. They also gave us Evian spray and a free coconut for the beach and pool. The breakfast was delicious and varied. The room was spacious and clean, with all the amenities. Every staff member was incredibly welcoming. (However, the taxi the front desk helped me with was, at best, a business class, which can be a bit more expensive.)

Todo muy bien organizado en el hotel, Muy bien valorado por su ambiente acogedor y ubicación céntrica. Perfecto para viajeros que quieren comodidad sin excesos

This hotel is really not overrated! When checking in, a white guy who can speak Chinese came to receive us. According to him, his mother is from Sichuan 😂, which was quite a surprise. The hotel rooms are distributed in villas (mansions), ensuring a quiet and elegant environment. The rooms are not as old as I worried before coming. Instead, they are well maintained, clean, tidy, comfortable and atmospheric. The beach is a completely private beach, and there will be no tourists to disturb, ensuring privacy. The swimming pool is very suitable for lying down and playing, if it is not too hot at noon, you can lie there all day. Geographically, although the hotel is on Palm Island, it is very close to the Marina skyline on the coast, so it has both island and urban landscapes. Dinner needs to be reserved, starting at 6 o'clock at the earliest. I recommend 101 Restaurant. The candlelight dinner with sea view is amazing. The most worth mentioning is the service attitude. Every staff member you meet in the hotel will take the initiative to greet you with a smile and be ready to serve you at any time. No one will ignore you. Buggy responds quickly, and even if you ask them to wait after the buggy comes, they will wait respectfully. In addition, the minibar in our room cost 30 dirhams, which was waived when checking out. This kind of small details will make guests very comfortable. Overall, this hotel is one of the best hotels we have ever stayed in.

The room balcony is super large, the bedding is very comfortable, and the swimming pool has a great view. Later, I met a Chinese housekeeper March who provided very good service and gave me a leather perfume bottle and many small things, all of which were very textured. The hotel arranged birthday cakes and desserts, and each tasted very good. However, there were really many people in the hotel, almost all of them were locals, and I didn't see a single Chinese person, haha. Every restaurant in the hotel was full at night, and the atmosphere was very good. You might not get a seat without a reservation. I especially like the VIP swimming pool. The breakfast was extremely rich, with lobsters and oysters to eat as you like. Thanks again to the Chinese housekeeper March, who also called a business car for us when we left.

There are many choices for breakfast, the service is very good, there is a beach and a swimming pool, and the hotel also has several restaurants. It's about 20 minutes away from the city. I will come again next time, it's great!

The room was very comfortable, the bed was a little too high, but the hotel's breakfast was a little bit inferior to the Four Seasons brand in terms of price. Even though it was the off-season, the hotel's dishes should not be like this. The food and drinks this time were disappointing. The good news is that there are resident singers in the bar, and smoking is allowed~

Check-in was a bit slow, but the bed and disposable items were really comfortable. I really felt that they were carefully prepared and not skimped on.