I missed the first night staying there because my flight got canceled. I tried to call about the circumstances, but nobody picked up.
The next day, I came in, my entire booking (4 days, 3 nights) got canceled because I didnt show up on the first day, despite I already paid full for the entire stay. Thankfully, the hotel has the greatest and most helpful front desk officer. He explained to me in details about the rules and his condition, running the hotel on his own (mostly) during the day; hence, it was difficult for him to pick my phone call the previous day. However, he was able to grab me one night stay at the hotel.
The hotel was okay, but the front desk service was exquisite!
- Guest User
Breakfast was great and different on the two mornings that we enjoyed it complimentarily. The manager was great and found extra left over luggage space for us even if the area behind the front desk was full during our checkout. Elevator was great to use between floors with our heavy luggage. Complimentary cold and hot drinks in the lobby is a nice welcoming touch...
- YESSA