A little piece of paradise in Goa. We had a gorgeous cottage with a small garden surrounded by tropical foliage with a view of the sea. We have stayed at ***y hotels in Goa, including the Leela (now St Regis) the Taj Exotica, ITC, Hyatt etc. but the grounds here are exceptionally beautiful. Absolutely spotless, room service was amazing particularly in the evening where there was always a lovely bed message, foot bowl or small gift and often times a delicious cake was left for us. There was always a buggy available to go anywhere in the resort. The adults pool was quiet and breezy with a view of the sea, Sadee was on hand to help at the pool, always with a smile and very gracious. Other members of staff Derek, Avirupe, Mahika, Trupti, Anikta were all delightful and very helpful. Facilities of the adjacent Taj Aguda can be used including the pool and restaurants and transport is readily available. The Banyan Tree restaurant is at the doorstep of the hotel and serves delicious food. A word of constructive criticism: The Caravela Restaurant is one of the nicest locations on the sea anywhere in the world. However the decor desperately needs updating on the terrace to make it more enticing to guests and give a 5 star feel. Also the toilets opposite the Caravela are in desperate need of renovation. The General ***ager did tell us there is a process of refurbishment from March. The location of this hotel and its grounds are world class and we would definitely return. Thank you for helping us with the odd small issue we encountered.
- Guest User
Absolutely impeccable service as always. I'm sorry I dont remember the names of the housekeeping staff attached to Room numbers 1017 and 1032. They were absolutely the stars of the property. So were the f&b associates starting with the chef and the CDP. I cannot Express in words how wonderful they make the guests feel. I experience New bench Mark's in service standards during each visit of mine year,after year for nearly 32 years now . Kudos keep up the good work. Came here as an infant then brought my infant children. Celebrated my father's 70th birthday and now came to bid adue to my mother at her favorite beach haven.
- Guest User