Staff were very pleasant but there was very little English spoken. As in many hotels we stayed in Germany, there was only one black tea bag in a double room meant for two people! Very strange. One thing to note for all guests is regards to the safe. I could not work out how to key-in my own personal code number to lock/unlock the safe, so I went to reception and they gave me a slip of paper with a four digit code on it. I said that I wanted to enter my own (secret) number and was told that this could not be done! I argued that it should be possible to key in my own code but they said that I could not. I was not happy but had to accept it. Later I remembered a safe in another hotel where you could change the code by pressing a reset button on the inside edge of the door toward the hinge. I tried this and it worked. When I Checked out I left them with a written instruction in German (using an online translator) on how to change the code.
- Guest User
A bit old hotel, but the problem is not very big, or a small suite, the key problem is that the bathroom has heating room is open but not, the most amazing is the bed, written is a big bed room, actually two single beds put together, the quilt is also according to the single bed is very small, It was not tightly covered at all, so I woke up in the middle of the night, forced to cover a bath towel, cover the quilt, and cover the small quilt of the next bed. In the end, I still had a cold and fever 😂😂 It was too difficult at such a special moment.
- Anonymous User