The location is beautiful, in the middle of the countryside no other houses in sight and stunning grounds, just what we wanted. check in was quick and easy and staff were lovely. as you walk through the building its beautifully decorated. The room (119) was a little tired, marks on wall as you enter, cobweb on ceiling, wardrobe only had 1 mirror door not two and wasn't clean, 1 bulb out in bathroom, extractor fan not working, tiny bit of shower gel in bottle, had to ask for more, hole in carpet, and very threadbare in parts, windows not cleaned. Bed was comfy and clean and towels were clean. room was nice I just expected little more attention to cleaning and to maintenance. We used the pool area, again its tired, all the facilities are there and working fine just feels like it needs a lick of paint and good clean. We had good nights sleep, excellent blackout curtains. Breakfast was in beautiful room with views over the garden, service was excellent, the cold buffet was fine, nothing special all the basics, English breakfast was again ok, 1 of everything, was £48 for the two of us which felt a lot for what we were served. Overall a nice stay but certainly no WOW for your money.
- Guest User
Nice hotel, good public areas, good breakfast and attentive staff on duty in the breakfast room . Enjoyed the spa, nice and quiet for a swim. Only gripe was the initial room on the ground floor which didn’t smell fresh abs the upholstered chairs were dirty , and the bathroom was shabby. Pleased to say we were re allocated to the first floor which was better apart from the bathroom which was also shabby. Bathrooms need rerouting, new silicon and new bath panel and door repaint . Will return but hope some money will be spent on refurbishment .
- Guest User
